Overview

Provide professional level knowledge and skills related to risk and quality management activities at the Department of Vermont Health Access (DVHA). DVHA's Risk & Quality Management Unit (RQM) is looking for a Quality & Program Specialist committed to working cross-departmentally on quality assessment and performance improvement activities. The RQM Unit takes a pro-active approach to regulatory preparedness and strives to create a culture of continuous quality improvement within Vermont's Medicaid Program. We conduct risk assessments, coordinate compliance audits, use data to inform decisions about our performance, and help staff improve results when indicated.

The Quality & Program Specialist Position has the following responsibilities:

• Work collaboratively with internal and external partners.
• Analyze complex federal standards and evaluate current work against them.
• Maintain data visualization tools and contribute to DVHA's performance accountability platform.
• Support annual performance measure and survey production cycles.
• Coordinate improvement projects as assigned.
• Manage and/or support work groups.

The ideal candidate will have strong interpersonal and organizational skills and be comfortable communicating clearly both orally and in writing. 
Moderate to advanced skills in Word and Excel and experience with continuous quality improvement concepts are preferred.
state holidays, in addition to a robust benefits package.

Mission:
The Department of Vermont Health Access (DVHA)'s mission is to improve Vermonters' health and well-being by providing access to high-quality, cost-effective health care. We have identified three priorities that support our mission: Advancing value-based payments, modernizing information technology infrastructure, and operational performance improvement. Our department commits to executing our responsibilities and priorities while adhering to three core values: Transparency, Integrity and Service.

Diversity, Equity, and Inclusion:
As part of our values of transparency, integrity, and service, we are committed to supporting diversity, equity, inclusion, and accessibility as part of our person-centered culture. We actively celebrate our colleagues' and future colleagues' different abilities, racial identity, sexual orientation, ethnicity, age, and gender. Everyone is welcome and supported here.

Our State:
Vermont is a "small but mighty" state. We are ranked as one of the top 10 states to raise a family in 2022. We are nationwide leaders for progressive social and educational policies.  We are in Northern New England, 1.5 hours from Montreal and 3.5 hours from Boston. We have beautiful Lake Champlain, the Green Mountains, and year-round outdoor activities.

Who May Apply

This position, Department of Vermont Health Access Quality and Program Specialist (Job Requisition #54278), is listed as a STATE PROMOTIONAL ONLY posting.  Only current State of Vermont employees who have successfully completed an original probationary period OR non-State employees eligible for veteran's preference are eligible to apply for this position.  Your application will not be considered if you do not meet one of these requirements.

If you would like more information about this position, please contact Erin Carmichael at [email protected].
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail.  You must apply online to be considered.

AHS BACKGROUND CHECKS:  Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Work is performed in a standard office setting.  Work involves regular interaction with departmental leadership. Some work outside of normal office hours may be required.

Minimum Qualifications

Associate's degree in human services, business administration or a related field AND five (5) years or more of experience  in quality assurance, data analytics, contracts/grants or related fields.

OR

Bachelor's degree in human services, business administration or a related field AND three (3) years or more of experience in quality assurance, data analytics, contracts/grants or related fields.

OR

Master's degree in human services, business administration or a related field AND two (2) years or more of experience in quality assurance, data analytics, contracts/grants or related fields.

Preferred Qualifications

Completion of (or working towards) the Problem Solver or Advanced Problem Solver Continuing Improvement Learning Path(s) in the State of Vermont Continuous Improvement Training Program.

Special Requirements

Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Total Compensation

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.