About this role
Job DetailsJob Location: 15E65 - Flight Club Philadelphia - Philadelphia, PA 19102Salary Range: $23.00 - $27.00 HourlyTITLE: BOH Supervisor
DEPARTMENT: BOH Hourly
POSITION TYPE: Full Time
REPORTING TO: General Manager
FSLA STATUS: Non-Exempt
Company Overview:
Flight Club is the home of the Social Darts™ phenomenon and a multi-award-winning venue with multiple locations in the United States and numerous locations in the United Kingdom. We provide our guests with premium, high-quality food and beverage menu options along with proprietary gaming technology that takes the math out of darts & allows groups to play together. The traditional game of darts has been revolutionized using unique, vision-tracking gameplayer technology with an elevated twist on games you already love. Our team members work together to deliver social experiences and celebrations unmatched in hospitality. Through your enthusiasm for greatness, our core values, and our high company standards we know together you can develop into a master entertainer in our growing brand.
Position Purpose:
The function of a supervisor is to assist management in keeping the venue atmosphere to Company standards, while learning to take the first steps in viewing the venue as a master of ceremonies. Supervisors are responsible for orchestrating entry level management tasks in a controlled space. This position is always chaperoned by another ringleader of management to properly guide the individual as they learn to see the venue in a different light. Throughout this program supervisors take the first step in representing the management team while evaluating if this is an equally fit opportunity on both sides. Through the 6-month training program supervisors see a day in the life of a manager on a smaller scale. Supervisors are provided guidance, coaching, and the tools to be successful in their training while being given daily and weekly accruing goals to embark on their future journey.
Our Mission Is
At State of Play, our mission is to create moments of joy and connection through the power of play.
Our Values Are:
We Take the Initiative: Actions speak louder than words. We’re resourceful, proactive and creative. There are no limits to what we can achieve if we reach out, speak up and make it happen.
We’re Thoughtful: We think about the bigger picture. We default to listening and encouraging different views to our own. By being deliberate and considerate, team members will enjoy working with us and we will make better decisions.
We Strive for Excellence: We try to bring the best version of ourselves into work every day. Quality matters. Executing with precision and pace will help both other team members and the business succeed.
We Celebrate the Wins: Let’s enjoy the journey. Life is full of ups and downs so we make time to toast collective and individual successes. Nothing feels better than winning as a team.
QualificationsResponsibilities:
Listen to Customers:
Follow proper service standards timely and efficiently
Be Respectful of Company Resources:
Execute all tasks on daily, weekly, and monthly accruing list with supervision for management
Only execute responsibilities and tasks given in your section or as asked
Follow all health and safety guidelines maintaining proper procedures and reporting to management any hazardous situation or incident
Show Urgency:
Understand the importance of orchestrating work rather than performing it directly
Create Positive Energy:
Build a rapport with all team members and management
Be Independently Minded and a Team Player:
Comply with the Company’s rules and procedures along with any reasonable requests made from management during a shift
Supervisors Can Not:
Close the kitchen without FOH manager on shift.
Handle cash or be in the safe
No office time administered
Must not be left on shift alone with out salary manager
May not discipline any team members without FOH Manager or Chef
Our Team Members Are:
Teamwork driven to succeed as a cohesive unit
Detail oriented with strong organizational skills
Energetic and positive – maintain high energy throughout service
Professionals with a welcoming and presentable appearance
Ability to multitask and keep up with a high-volume environment
Possess the desire to elevate, educate, and develop through continued training
Must be able to pass exams with a 90% or better in each of the following categories:
Food and Beverage
All issued training testing throughout employment
Requirements & Minimum Qualifications
Current food handlers and alcohol certification maintained through employment
Endorsed by the Executive Chef after working for a minimum of 6 months
Currently holds a certified trainer position in their current location
Available to work various shift times and days, including weekends and holidays
Able to stand and/ or walk for long periods of time
Ability to lift over 50+ lbs. if necessary
Authorized to legally work in the US
The Company reserves the right in its absolute discretion to add to your duties or amend this job description at any time. In addition to the above duties, you will carry out such other duties as the Company reasonably directs from time to time.
Equal Opportunity Statement: Flight Club is proud to be an equal opportunity employer. It is our policy to provide equal employment opportunities to all qualified applicants and employees without regard to their actual or perceived race, color, religion, sex, sexual orientation, marital or civil union status, age, national origin, disability, pregnancy, childbirth or related medical condition, citizenship, veteran status, genetic information, gender, gender identity or expression, or any other basis prohibited by law.