Agency

Adult Correction

Division

Job Classification Title

Correctional Food Service Officer I (S)

Position Number

Grade

NC05

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

The North Carolina Department of Adult Correction is seeking dedicated individuals to join our team as Correctional Food Service Officers (CFSO). This role offers a rewarding career path in public safety and food service management within a secure correctional environment. Employees in this position play a vital role in ensuring safe, efficient, and compliant meal preparation and delivery for the offender population while maintaining security and sanitation standards.

Correctional Food Service Officer Responsibilities:
- Supervise and instruct offenders in food preparation, serving, and cleanup activities according to established menus and schedules.

- Monitor compliance with sanitation, safety, and security standards in all food service areas.

- Maintain strict control of tools, equipment, and offender movement to ensure facility security.

- Inspect food items and supplies for quality and quantity; report shortages or discrepancies promptly.

- Operate and maintain kitchen equipment and ensure preventive maintenance is completed.

- Complete required documentation, including production records, temperature logs, and inventory reports.

- Coordinate timely meal service and distribution to designated housing units.

- Respond to emergencies or security incidents in food service areas following established procedures.

- Train and oversee offender work crews to ensure adherence to food service standards.

- Assist with ordering, receiving, and storing food and supplies in compliance with inventory control procedures.

Knowledge Skills and Abilities/Management Preferences

All applications received will be reviewed and considered for all three levels of Correctional Food Service Officer (Officer l, ll, and lll) based upon the individual qualifications of each applicant as well as the business needs of the Institution.

Some NC prisons contain more than one custody level of offenders. Offenders are assigned to various "custody" levels including "Minimum," "Medium," and "Close" which identifies the level of supervision that is required. As such, each Correctional Food Service Officer level of classification below corresponds with the custody level of offenders that they will be supervising.

Correctional Food Service Officer I: 

Minimum – Offenders at these facilities require a minimum amount of oversight, they are permitted to enter/exit cells without permission during certain times of the day.

Salary Range: $32,639 -$57,117
Salary Grade: NC05

Correctional Food Service Officer II: 

Medium – Offenders at these facilities do not require as much oversight as those at Close facilities but require more supervision than those at Minimum facilities.

Salary Range: $34,270 - $59,973
Salary Grade: NC06

Correctional Food Service Officer III: 

Close – Offenders at these facilities always require close supervision. Movement throughout the prison is heavily controlled.

Salary Range: $35,984 - 62,971

Salary Grade: NC07

All hires are eligible for a $3,000 Sign on Bonus. Additionally, positions are eligible for employee referral bonus program ($1,000).

Facility Locations
When choosing your county of residence or desired location of work, please refer to the Facilities Map.
 

Personal Appearance Policy

Employees must adhere to an appearance and grooming standard. Every employee is mandated to be in compliance with this policy.

Basic Correctional Officer Training (BCOT)

Once hired as a Correctional Officer, you will be required to attend six weeks of Basic Correctional Officer Training (BCOT). Training is held during specific time frames throughout the year which will require you to stay overnight at a training facility, with weekends at home. Room and board are provided for. Transportation can be available upon request

Work Schedules

Full- time officers may:

• Transition to higher level officers as opportunities arise,

• Transition across the state within different institution locations and

• Take advantage of internal promotional opportunities and growth

Employees must be able to work any shift including rotating, fixed shift, or split shift. All shifts may include days, nights, weekends, holidays, and mandatory overtime as required.

Trainee Progression Candidate Consideration

If there are no qualified candidates remaining in the applicant pool who meet the minimum Education and Experience or Knowledge, Skills, and Abilities required for the position, the agency may consider for this position, a trainee who does not meet the minimum requirements. Salary for a trainee may be set at a lower level than the classification salary range and recruitment range that is listed in the posting with the salary being adjusted up according to state policy as the trainee has obtained the necessary additional education and experience to fully meet the minimum qualifications as outlined in the classification specification.

About the Division of Institutions

The Division of Institutions is responsible for the care and custody of approximately 30,000 individuals incarcerated in 53 prisons across North Carolina. Our division categorizes the institutions into various custody levels, which include Minimum, Medium, and Close, to ensure that the precise level of supervision is provided. With the purpose to provide every individual in custody proper care and supervision, irrespective of their custody level.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Eligible employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Eligible employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit the website for State Benefits.

Supplemental Contact Information

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC), please visit us at our website.

Application Process
Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application.

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.

• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the night before closing date.

• Applicants may be subject to a criminal background check.

• If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification.

• The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape."Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions (Download PDF reader) (Download PDF reader).

• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. The hiring process may take several weeks.

• Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.

  • For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations, and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.

• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 

• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. As part of this commitment, NCDAC will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Necessary Special Qualifications

Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission. Click HERE for specific certification requirements.

AND

Applicants must have an active driver's license

 

Minimum Education and Experience for a Trainee Appointment

High school or General Educational Development (GED) diploma and one year of experience in institutional food preparation and food services, in management of a commercial food service operations, as a Correctional Officer

OR

An equivalent combination of education and experience

Correctional Food Service Officer I

High school or General Educational Development (GED) diploma and one year of experience in institutional food preparation and food services, in management of a commercial food service operations, as a Correctional Officer

OR

An equivalent combination of education and experience

Correctional Food Service Officer II

High school or General Educational Development (GED) diploma and two years of experience in institutional food preparation and food services, in management of a commercial food service operations, or as a Correctional Officer

OR

An equivalent combination of education and experience

Correctional Food Service Officer III

High school or General Educational Development (GED) diploma and three years of experience in institutional food preparation and food services, in management of a commercial food service operations, or as a Correctional Officer

OR

An equivalent combination of education and experience

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Anchal Mishra

Email:

[email protected]