Agency

Dept of Health and Human Services

Division

SEC OFFICE - INFO TECH

Job Classification Title

IT Project Manager I (NS)

Position Number

65018605

Grade

DT11

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This project management role will function as the Billing and Revenue Cycle PM with other project managers, application teams, operations, multiple internal and external stakeholders, and vendor(s) to analyze, plan, implement, and optimize the Billing and Revenue Cycle components required for an Epic and non-Epic system. This position will be responsible for working with senior-level business executives, IT personnel, and business program resources to execute project requirements and manage stakeholder expectations. This position will manage the day to day activities for the project and complete all input to the State Project Management (Touchdown) system. Serve as a member of a project team led by higher level project management staff. Projects may include multiple technology disciplines (i.e. Hardware, software, applications development, network infrastructure etc.) and/or significant business process re-engineering efforts.

Primary responsibilities include but not limited to the following:

Documenting and validating the program scope and its key requirements from cross-functional sponsors and stakeholders. Developing detailed project schedule, resources, budget and monitoring expenditures. Developing and maintaining all required project management artifacts following PMBOK guidelines. Supervising implementation activities, ensuring that project plans and schedules are established and maintained, ensuring that deliverables are completed timely and accurately. Establishing project governance, conducting formal presentations, coordinating with all project stakeholders and ensure that appropriate project controls are instituted. Collaborating with business stakeholders on project management, rollout, and training plans, ensuring technical readiness with the technical team, and managing vendor deliverables to meet all milestones. Managing and monitoring projects, programs on their progress and potential risks, and implementing appropriate mitigation plans.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $88,187 - 154,327

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge Skills and Abilities/ Management Preferences are not required. Applicants who possess the following skills are preferred.

• Demonstrated ability to successfully manage projects and/or multiple projects that may be in one or more programs that are significant to the billing and revenue business, characterized by its high-risk profile, budget, duration, complexity of design, or the adoption of new techniques or technologies.
• Demonstrated certifications and experience in managing EHR (preferably Epic) billing and revenue cycle related projects and programs.
• Demonstrated ability to acquire and utilize the necessary resources and skills to successfully deliver the project within agreed parameters of cost, time frames, quality, and deliverables
• Demonstrated skill in managing projects utilizing project management methodologies Ability to communicate and deliver presentations, metrics, dashboards, briefings, and/or project updates to executive leadership.

This position will close at 11:59 p.m. the night before the end date.

The NC DHHS Division of State Operated Healthcare Facilities (DSOHF) has invested heavily in transforming all 13 facilities from paper to an Electronic Health Record (EHR) system using Epic and multiple third-party applications through our EHR program. The DSOHF division serves 10,000 employees, over 2,000 patients/residents served every day, and over 2500 clinicians, physicians, and nurses.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.  

Visit website for State Benefits

Supplemental and Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders.  We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.  For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.  Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.  We invite all potential applicants to apply for positions for which they may be qualified.

               

Application Process
Be sure to complete the application in its entirety.   Resumes will not be accepted in lieu of completing this application. 

• Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
• Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application to support your answers.
• If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered "Positions of Trust" will be subject to a criminal background check.
• Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account.  Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants. The hiring process may take several weeks.
• Degrees must be received from appropriately accredited institutions.  Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
• For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members. 

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions.  Transcripts, degree evaluations and cover letters may be uploaded with your application.

Veterans’ and National Guard Preference

• Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing. 
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation.  If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.

CONTACT INFORMATION: 

If there are any questions about this posting, please contact Talent Acquisition at [email protected]. Resumes will not be accepted in lieu of completing this application.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor’s degree in Computer Scienceor a related IT field,Business Administration, Project Managementor closely related degree from an appropriately accredited institution and three years of experience in IT project management or technical project management related work; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Edward Christopher Raube

Email:

[email protected]