About this role
If you are a current State of Maine employee, you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM, contact your local Human Resources representative for application information.
Bureau of Alcoholic Beverages and Lottery Operations
Opening Date: January 27, 2026
Closing Date: February 10, 2026
Grade / Admin Unit: 21 / Professional/ Technical
Job Class Code: 0584
Salary: $44,803.20 - $62,691.20/Annually
Position Number: 016300093
Location: Augusta
JOB DESCRIPTION: This is administrative work involving the promotion, sale, and marketing of lottery tickets in an assigned geographic area. Employees recruit new agents and present and promote services to existing accounts. Work requires considerable salesmanship and a high degree of public relations skills. Work is performed under general supervision.
REPRESENTATIVE TASKS:
- Contacts prospective lottery sales agents, presents the product line of the Maine State Lottery, and explains and promotes the benefits of the lottery program in order to market lottery tickets.
- Makes scheduled on-site sales visits to lottery sales agents and presents and promotes sales methods and techniques in order to expand current ticket sales.
- Makes on-site visits to prospective lottery sales agents and appraises the physical location, traffic count, display of other products, and related sales considerations in order to recommend action on lottery sales agent licenses.
- Handles customer service related problems and complaints, and follows up on or refers problems to appropriate agency employees for resolution in order to promote and maintain good customer relations.
- Trains agents in lottery procedures, new games, payment to winners, prize liabilities, and related accounting procedures in order to ensure proper handling of lottery transactions.
- Completes required paperwork, including call sheets and other forms, in order to control lottery tickets and operation in assigned area.
KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED:
- Knowledge of customer relations methods and techniques.
- Knowledge of public relations.
- Knowledge of human dynamics.
- Ability to use marketing techniques in promoting sales.
- Ability to communicate effectively.
- Ability to write clearly and effectively.
- Ability to establish and maintain effective working relationships.
- Ability to handle delicate situations with firmness and tact.
- Ability to keep accurate records.
- Ability to work independently.
FULL PERFORMANCE KNOWLEDGES, SKILLS AND ABILITIES REQUIRED:
- Knowledge of lottery ticket allocation procedures.
- Knowledge of lottery policies and procedures.
- Knowledge of lottery licensing regulations and procedures.
- Knowledge of lottery promotional materials and usage.
- Ability to manage work time efficiently.
MINIMUM QUALIFICATIONS:
A four (4) year combination of experience, education, and/or training in sales and/or sales promotion involving customer relations and product marketing. A valid drivers license and the ability to lift a minimum of 40 lbs.
APPLICATION INSTRUCTIONS:
Please submit a cover letter along with a current resume.
In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.
CONTACT INFORMATION: For more information or questions specific to the position, please contact Name and email address/phone number (default will be: [email protected])
The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.
This position is not eligible for visa sponsorship or STEM OPT extensions.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
If you require a paper application, please download and print one HERE
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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
Other facts
About State of Maine
Welcome! We in Maine take pride in our quality of life, our entrepreneurial spirit, and our strong, independent heritage. Our motto—“Dirigo” or “I lead” — reflects our sense of place, as the first state that greets the sun each morning, as well as our sense of pride…pride in our craftsmanship, our work ethic and our people.
No matter where you work in Maine State Government, you find a real sense of authenticity. From our small cities to our rural communities, the State of Maine offers a skilled and committed workforce, with unmatched transportation and information technology infrastructure.
Maine – it’s a great place to call home.
What you'll do
- The Lottery Field Representative is responsible for promoting, selling, and marketing lottery tickets in a designated area. This includes recruiting new agents, training existing agents, and handling customer service issues.
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