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Department of Labor - Bureau of Employment Services

Job Class Code: 0723
Grade: 20/Professional & Technical
Salary: $20.68-$28.88/Hour
Location: Brunswick

Opening Date: January 28, 2026

Closing Date: February 12, 2026

Would you like to join a team of hardworking professionals who support Maine’s workforce with an additional focus on veterans, eligible spouses of veterans, and businesses across Maine?  If you are a veteran or eligible spouse (see minimum qualifications), enjoy working with the public, and want to make a difference by helping job seekers connect with jobs and businesses connect with workers, then this career is for you! The successful candidate will spend their time focused on connecting Maine’s veteran population to good jobs. They will deliver workforce services to job-seeking veterans and businesses. Don’t miss out on this opportunity, especially if you have prior experience in veteran services, vocational services, or career counseling, and/or business services.  

Primary responsibilities include:  

• Conducting interviews, vocational assessments, and career guidance services; coordinating support services, referring customers to programs or services, and making referrals to job openings.
• Conducting outreach efforts, including off-site locations during the traditional work week as well as evenings or weekends on occasion.    
• Developing and conducting workshops.  
• Delivering business services to area employers to develop employment opportunities for customers.
• Conducting and participating in informational sessions, job fairs, and trade shows.
• Developing and negotiating training agreements for apprenticeship programs, internships, and on-the-job-training employment opportunities for employers/businesses.

Minimum qualifications:

As required by the federal grant, the successful candidate will be a qualified service-connected disabled veteran, a qualified eligible veteran, or other qualified eligible persons as defined by Title 38, USC, Section 4101(5).   The successful candidate will attend live, instructor-led virtual training provided by the National Veterans’ Training Institute (NVTI) and paid for by the US Department of Labor.  The training must be completed within 18 months of hire and will be considered work time for compensation purposes.  Transportation for regional travel will be required regularly. Either a state vehicle or reimbursement for use of your personal vehicle will be provided. Statewide travel will be occasionally required.

Any combination of education and/or work experience that demonstrates competency in:

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively working with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences, effectively communicates and works with coworkers as team members.
• Customer/Quality Skills: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.
• Accountability Skills: Holds self accountable for measurable, high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Accountable for own development, including learning necessary job knowledge and associated laws, rules, and policies. Identifies and participates in learning opportunities. Complies with established control systems and rules.
• Planning/Organization Skills: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals for self and strategies to achieve them. Using flexibility and resiliency skills, appropriately and effectively adjusts work, plans, and priorities to changing circumstances. Monitors own progress and evaluates outcomes.

Preference will be given to those applicants:

• Excellent communication and interpersonal skills
• Demonstrated experience serving individuals from diverse backgrounds
• Direct experience providing services to military veterans
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual service platforms such as Zoom or Microsoft Teams
• Experience with database entry, management, and information retrieval
• Strong case management skills, including assessing barriers to employment and developing individual employment plans
• Familiarity with labor market information to guide job seekers in making informed career decisions

Contact information:

Questions about this position should be directed to [email protected]

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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.