This is structure and craft work involving life safety monitoring related to security, access, and occupancy standards; operating mechanical and computerized systems; and troubleshooting malfunctions and abnormalities of a large number of buildings and facilities statewide.  Work includes receiving, organizing, and relaying information, instructions, and requests; dispatching people and equipment; operating a central computerized system to monitor and control environmental conditions, electrical and mechanical equipment, fire, HVAC systems, and building access; scheduling and tracking system preventative maintenance and testing; and developing reports and recommendations linked to achieving safe and efficient building operations.  Duties are performed utilizing industry standard training as a certified building operator.  Work is performed under limited supervision.

• Operates multiple central computerized monitoring systems in order to ensure occupant comfort, compliance with energy policy guidelines, and to maintain building security.
• Operates various telecommunications equipment in order to receive and transmit a variety of emergency/law enforcement messages, information, and/or instructions.
• Enters information into logs (manual and computerized) in order to maintain record of communications and building control shift activities.
• Controls after-hours access to various facilities statewide in order to maintain building security.
• Recognizes abnormal system conditions, responds to alarms, and dispatches appropriate personnel in order to maintain building safety and occupancy standards and to prevent or correct equipment malfunction.
• Dispatches watchpersons, custodians, trades, and Capitol Police in response to audible and visual alarms in order to maintain prescribed environmental and security conditions.
• Coordinates and directs emergency and security personnel activities in order to resolve emergency situations and to support emergency response activities.
• Receives incoming phone calls, analyzes problem, and takes appropriate action in order to resolve problems and ensure compliance with building operational policies and guidelines.
• Provides answering service for designated agencies after normal business hours in order to provide continuity of communication services.
• Documents and schedules preventive maintenance activities in accordance with applicable equipment license requirements in order to ensure equipment is properly maintained.
• Performs annual testing and inspections of life safety systems in order to document associated alarm systems are working and to communicate operational status.
• Reviews and verifies content of agency request for building access in order to maintain compliance with established policies and procedures and to produce appropriate card access.
• Installs and tests encryption card access in order to verify panel chips, readers, and communication points operate properly to ensure ongoing system monitoring.
• Installs closed circuit television monitors, door locks, and security devices; runs low voltage wiring for electrical equipment; and performs related equipment maintenance tasks in order to ensure building security.
• Tracks patterns of building use and weather forecasts in order to document annual or monthly needs for heating, cooling, lighting, or other energy needs and to make real-time environmental adjustments.
• Gathers data and prepares reports containing energy analysis results and equipment performance in order to recommend energy cost savings and inform supervisor decisions.
• Develops and files after action reports related to incident response in order to document damage assessment, coordinate risk management activities, and track remediation/repair to completion.

• Knowledge of established operating procedures.
• Knowledge of physical layout of buildings.
• Knowledge of authorized building access rules and procedures.
• Knowledge of central computerized monitoring systems and ID Access Card Systems.
• Knowledge of environmental operating parameters and security systems of buildings monitored.
• Knowledge of OSHA, ADA, fire safety, and life safety guidelines and regulations.
• Knowledge of basic operation and functions of telecommunications equipment.
• Knowledge of National Crime Information Center and National Law Enforcement Telecommunications System code manuals.
• Knowledge of statewide and national emergency communications network and teletype systems.
• Knowledge of law enforcement and emergency personnel services within area of coverage.
• Ability to use basic hand and power tools.
• Ability to apply basic environmental operating parameters to mechanical equipment.
• Ability to use two-way radios, one-way beepers, telephone, computer terminal, CCTV monitors, keyboard interface, and related monitoring equipment.
• Ability to monitor multiple field operations simultaneously by computer terminal and radio as a certified building operator.
• Ability to recognize abnormal environmental and security conditions.
• Ability to coordinate the dispatch of emergency personnel.
• Ability to understand and follow standard operating procedures.
• Ability to receive and transmit messages accurately and clearly.
• Ability to remain calm under stress and to work under pressure.
• Ability to make independent judgements and decisions.

Three (3) years of experience, training, and/or education in operating computerized heating, air conditioning, security, and related building control systems, one (1) year of which includes education, training, and/or experience in radio dispatch communications – OR – one (1) year of law enforcement/public safety experience requiring the use of radio telecommunications equipment – OR – one (1) year of work experience involving a high level of public contact, customer service, or customer relations activities which involves using a form of telecommunications equipment.

APPLICATION INSTRUCTIONS:  

Please submit a cover letter along with a current resume. 

In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.  

The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.   

This position is not eligible for visa sponsorship or STEM OPT extensions.