About this role
Job Requisition ID: 52717
Closing Date: 02/05/2026
Agency: Department of Revenue
Class Title: DATA PROCESSING SUPV II - 11436
Skill Option: None
Bilingual Option: None
Salary: $4,954 - $5,449/mo ($59,448 - $65,388/yr)
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: None
Merit Comp Code: Yet to be Determined by the ILRB
A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
Would you like to work for a professional organization which provides steady hours and an exceptional benefits package? How about a workplace with career and personal growth opportunities? Then consider working for the Illinois Department of Revenue. We are hiring an Exceptions Processing/Document Control Section Manager (Data Processing Supervisor II) for our Data Entry Division in Springfield. This position is responsible for supervising the Exceptions Processing and Document Control Section and ensuring the accurate data capture of information. If you have the ability to lead and possess a strong attention to detail, then we want you! Don’t let this opportunity pass you by. Apply now before time runs out!
The benefits of working at Department of Revenue include a 37 ½ hour work week, a generous salary and benefits package (paid time off for vacation, sick, or personal leave, thirteen holidays) pension and other retirement benefits, tuition reimbursement, and insurance eligibility on day one (medical, dental, vision and life).
Job Responsibilities
- Under general supervision, plans, monitors, and directs the activities of the Exceptions Processing and Document Control Section/
- Serves as a full line supervisor.
- Directs, coordinates, and participates in a variety of special projects as instructed by the Bureau or Division Manager.
- Serves as liaison with intra-agency sections, units, and outside vendors to resolve discrepancies and effect corrections.
- Assists higher level staff in the development of operational improvements like alpha-numeric input and verifying procedures, program changes, setting standards for uniform input, coding techniques, and workflow.
- Prepares daily progress, machine utilization, and efficiency reports.
- Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above.
Minimum Qualifications
- Requires knowledge, skill, and mental development equivalent to completion of high school.
- Requires three years of system operations and/or control experience.
Preferred Qualifications
- One (1) year of experience supervising and directing staff in the operation and system monitoring of computer equipment.
- Two (2) years of experience editing completed batches of work, reviewing edits, batches, and printouts for accuracy.
- Two (2) years of experience maintaining a variety of production logs and statistics.
- Two (2) years of experience establishing and maintaining document controls to regulate volume, accuracy, and quality of work performed.
- Intermediate proficiency using Microsoft Excel or similar spreadsheet software.
- One (1) year of experience assigning and reviewing work of subordinate staff.
- One (1) year of experience developing, installing, and evaluating new and revised methods and procedures.
Conditions of Employment
- Requires the ability to successfully complete a tax compliance and fingerprint-based background check.
- This position is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds.
- Requires the ability to use and secure a state issued mobile device, e.g., cellular phone, laptop computer, tablet, etc.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours: 7:00am - 3:30pm Monday - Friday
Headquarter Location: 101 W Jefferson St, Springfield, Illinois, 62702
Work County: Sangamon
Agency Contact: [email protected]
Phone #: 217-524-5399
Posting Group: Science, Technology, Engineering & Mathematics
Agency Statement
The Illinois Department of Revenue (IDOR) is responsible for administering the state's tax laws and collecting taxes in a fair, consistent, and efficient manner. Their goal is to provide accurate, timely, and reliable funding and information to both state and local communities. By implementing best practices, IDOR works to continuously improve and enhance accuracy, efficiency, and productivity across all areas of operations and tax administration. In doing so, they aim to earn respect, deliver value, and serve as a trusted source of information for the public.
IDOR is a professional governmental entity that prioritizes its employees and actively invests in their success through comprehensive training and engagement. As the proud recipient of the 2025 Bell Seal for workplace mental health, IDOR cultivates an environment that encourages open dialogue and collaboration on mental health issues. With a strong commitment to diversity—both culturally and professionally—IDOR believes that this inclusive approach leads to a more productive workplace, ultimately benefiting the citizens and taxpayers of Illinois.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Other facts
About State of Illinois
DCFS is responsible for protecting children and strengthening families through the investigation and intervention of suspected child abuse. If you suspect a child is being maltreated or a family is in need of help, call the Child Abuse and Neglect Hotline at 1-800-25-ABUSE. All calls are confidential. The Hotline is staffed 24 hours a day.
What you'll do
- The position involves supervising the Exceptions Processing and Document Control Section, ensuring accurate data capture. Responsibilities also include directing special projects and liaising with other sections to resolve discrepancies.
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