About this role
Job Requisition ID: 53016
BPIS: 08398
Closing Date: 02/11/2026
Agency: Department of Healthcare and Family Services
Class Title: EXECUTIVE II - 13852
Skill Option: None
Bilingual Option: None
Salary: Anticipated starting salary $6,589/monthly; Full salary range $6,589-$9,541
Job Type: Salaried
Category: Full Time
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC062 Technical Employees, AFSCME
Merit Comp Code:
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Why Work for Illinois?
Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.
No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview:
The Department of Healthcare and Family Services, Division of Child Support Services is seeking a motivated candidate to join our Sangamon Region Resource Center as a Child Support Training Supervisor. This position serves as working supervisor in directing the design and development of in-house training for the Locate Module of the Statewide database Systems for the Division of Child Support Services (DCSS) Resources Center.
The ideal candidate will have excellent communication, organizational, analytical and computer skills to be successful in evaluating the operations of the tasks of this position.
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HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- Paid Parental Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually.
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually.
- Employees earn (3) paid Personal Days annually.
- (13-14) paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
Essential Functions
- Under general direction, serves as a Child Support Training Supervisor in directing the design and development of in-house training for the Locate Module of the Statewide Database Systems for the Division of Child Support Services (DCSS) Resource Center
- Serves as a working supervisor
- Plans, directs, and evaluates the Locate and Reports unit for the Statewide Database Systems Resource Center
- Reviews, summarizes, and analyzes proposed and adopted state and federal statutes and federal regulations to determine state options in conforming with applicable statutes and/or regulations
- Directs single purpose, special research projects required for management consideration of system enhancements and accountability
- Manages and directs the assessment of the impact of changes and enhancements to the Statewide Database Systems
- Directs the preparation of material translating the new Statewide Database Systems into state policy and practices
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires knowledge, skill and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration
- Requires two (2) years of responsible administrative experience in a public or business organization
Preferred Qualifications
- Two (2) years of professional experience conducting training
- Two (2) years of professional experience writing and developing training materials
- One (1) year of professional experience working with various policy and business practices relative to complex financial aspects of the Child Support Program
- One (1) year of professional experience interpreting child support policies and statutes
- Two (2) years of experience utilizing child support computer systems including but not limited to a Statewide Database Systems, Statewide Disbursement Unit, Family Support Information System, Child Support Enforcement Network, IV-A Computer System, SnagIt, and Camtasia to develop and conduct training
- Basic proficiency in web-based applications such as: GoToMeeting, Query Interstate Cases for Kids, and other Internet resources and websites
- Two (2) years of professional experience developing and managing a supportive organizational program
- One (1) year of experience developing and maintaining working relationships
Specialized Skills
- Two (2) years of professional experience conducting training
- Two (2) years of professional experience writing and developing training materials
- One (1) year of professional experience working with various policy and business practices relative to complex financial aspects of the Child Support Program
- One (1) year of professional experience interpreting child support policies and statutes
Conditions of Employment
- This position requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
- Requires ability to travel in the performance of duties, with overnight stays as appropriate
- Requires the ability to utilize and maintain state issued equipment such as a laptop
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description
Work Hours: Monday - Friday 8:30 a.m. - 5:00 p.m.
Headquarter Location: 607 E Adams St, Springfield, Illinois, 62701
Work County: Sangamon
Email: [email protected]
Posting Group: Leadership & Management
This position DOES contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Other facts
About State of Illinois
DCFS is responsible for protecting children and strengthening families through the investigation and intervention of suspected child abuse. If you suspect a child is being maltreated or a family is in need of help, call the Child Abuse and Neglect Hotline at 1-800-25-ABUSE. All calls are confidential. The Hotline is staffed 24 hours a day.
What you'll do
- The Child Support Training Supervisor directs the design and development of in-house training for the Locate Module of the Statewide Database Systems. This role also involves planning, directing, and evaluating the Locate and Reports unit for the Resource Center.
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