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SOCIAL SERVICES SUPERVISOR/EXPERT
full-timeTexarkana$63k - $93k

Summary

Location

Texarkana

Salary

$63k - $93k

Type

full-time

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About this role

Position Number: 22168876 
County: Miller 
Posting End Date: [[postingEndDate]] 

Anticipated Starting Salary: $63,086.00 

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Hiring Manager: Chalonda Williamson

Special Work Conditions:  Ability to lift 50; Frequent travel required; Ability to travel long distances; personal vehicle; carry an agency cell phone; on-call; must have supervisory experience.

Preferred Qualifications: Knowledge of community resource; investigative knowledge; data entry experience; Knowledge of WORD and EXCEL; public speaking



The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

Position Information

Job Series: Social Services Programs - Career Path

Classification: Social Services Supervisor/Expert

Class Code: SSP17P

Pay Grade: SGS08

Salary Range: $63,086 - $93,367

Job Summary

The Social Services Supervisor/Expert is responsible for overseeing social service programs, ensuring compliance with state and federal policies, and providing guidance to staff. This role involves strategic planning, program evaluation, and supervision of case management to improve service delivery and client outcomes. The Supervisor/Expert serves as a subject-matter authority in social work practices, policy development, and stakeholder engagement.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Supervise, mentor, and evaluate social services staff. Develop and implement policy and program initiatives to improve service delivery. Conduct program audits and quality assurance to ensure compliance. Provide expertise in crisis intervention, case management, and legal compliance. Coordinate with government agencies, community organizations, and advocacy groups. Lead statewide social services initiatives and high-priority programs. Oversee compliance with federal, state, and agency regulations. Provide technical expertise in crisis management, program development, and inter-agency collaboration.

Knowledge and Skills

Case management and service coordination Knowledge of crisis intervention and de-escalation techniques Knowledge of Arkansas social service laws, policies, and regulations Proficiency in data management, reporting, and documentation Familiarity with trauma-informed care and cultural competency Understanding of behavioral health and protective services Leadership and mentorship skills for supervisory roles

Minimum Qualifications

Minimum of four years of work experience in human services programs or public service work, including one year in a supervisory or leadership capacity.

Required to have a background check and child/adult maltreatment registry check.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

Other facts

Tech stack
Community Resource Knowledge,Investigative Knowledge,Data Entry,Public Speaking,Crisis Intervention,Case Management,Legal Compliance,Program Development,Inter-Agency Collaboration,Quality Assurance,Leadership,Mentorship,Behavioral Health,Trauma-Informed Care,Cultural Competency

About State of Arkansas

The Arkansas Department of Corrections is committed to public safety and providing professional management solutions and evidence-based rehabilitative initiatives for offenders.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Government Administration

What you'll do

  • The Social Services Supervisor/Expert oversees social service programs, ensuring compliance with policies and providing guidance to staff. This role includes strategic planning, program evaluation, and supervision of case management to enhance service delivery and client outcomes.

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Frequently Asked Questions

What does State of Arkansas pay for a SOCIAL SERVICES SUPERVISOR/EXPERT?

State of Arkansas offers a competitive compensation package for the SOCIAL SERVICES SUPERVISOR/EXPERT role. The salary range is USD 63k - 93k per year. Apply through Clera to learn more about the full compensation details.

What does a SOCIAL SERVICES SUPERVISOR/EXPERT do at State of Arkansas?

As a SOCIAL SERVICES SUPERVISOR/EXPERT at State of Arkansas, you will: the Social Services Supervisor/Expert oversees social service programs, ensuring compliance with policies and providing guidance to staff. This role includes strategic planning, program evaluation, and supervision of case management to enhance service delivery and client outcomes..

Why join State of Arkansas as a SOCIAL SERVICES SUPERVISOR/EXPERT?

State of Arkansas is a leading Government Administration company. The SOCIAL SERVICES SUPERVISOR/EXPERT role offers competitive compensation.

Is the SOCIAL SERVICES SUPERVISOR/EXPERT position at State of Arkansas remote?

The SOCIAL SERVICES SUPERVISOR/EXPERT position at State of Arkansas is based in Texarkana, Arkansas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the SOCIAL SERVICES SUPERVISOR/EXPERT position at State of Arkansas?

You can apply for the SOCIAL SERVICES SUPERVISOR/EXPERT position at State of Arkansas directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about State of Arkansas on their website.