About this role
Grow with us...
Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.
Grow with us…
Recognised as AA Hotel of the Year 2025–2026
When restaurant guests arrive at 1 Hotel, Mayfair, the very first welcome they receive will often be from our hosts. This is a critical role as our hosts have the first opportunity to provide our guests with impeccable service, and reflect a first glimpse of the brand’s best self.
We’re currently seeking a Host/Hostess who understands (and values) the importance of superior service, and leverages it to give guests an unforgettably warm and inspiring welcome. Our dream Host is essentially a brand ambassador, always reflecting our core values and going above and beyond to welcome every single guest into the restaurant. This is perfect role for people who love other people, and especially love helping guests feel welcome, relaxed, and excited about their experience.
About the Role
As a Host/Hostess, you will:
Provide a gracious and professional welcome to every guest who enters Doveryard.
Manage reservations and seating efficiently to create a seamless guest journey.
Work closely with the service and management teams to anticipate guest needs.
Maintain an inviting and polished atmosphere in the entrance and bar areas.
Reflect the 1 Hotels ethos — sustainability, care, and connection — in every interaction.
About You
You are:
Passionate about hospitality, food, and beverage.
Experienced in a similar front-of-house role within a high-end or lifestyle venue.
A natural communicator — confident, calm, and genuinely people-focused.
Detail-oriented, adaptable, and ready to thrive in a dynamic 24-hour operation.
A true team player who finds joy in creating memorable guest experiences.
Why Choose Us?
At 1 Hotels, we believe in doing all the good we can — for our guests, our team, and the planet. Our culture is rooted in care, community, and connection. We deliver thoughtful service and create environments that evoke fulfillment and well-being.
When you join us, you’ll enjoy:
Terms & Conditions apply on all benefits
Designed by Nature work environment
Free healthy & nutritious meals on duty
24-hour Employee Assistance Program
Flu vaccinations vouchers
Eye care contributions
Social events throughout the year
Wedding and Baby gifts
Travel season ticket loan & Cycle to work scheme
Complimentary chiropodist & reflexology treatment
West End Club - discounts in local shops, hotels, bars and restaurants
Spa, Food & Beverage discounts ranging from 30% - 50%
Guest experience stay - enjoy an overnight stay and experience our restaurant and bars
Opportunities to be involved in charity and community events
SH Hotels & Resorts discounted employee/friends and family room rates
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
About us...
As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.
Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.
Other facts
About Starwood Hotels
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet. Your mission as part of our community: to leave our guests with more than they arrived with—whether it’s a new wellness routine, a plan to live more sustainably, or simply a restored perspective. The luxury of our hotel experiences lies not only in next-level comforts and personalized services but also in our wealth of warmth, depth of knowledge, and collective drive to preserve and protect this extraordinary world.
We’re proud to be recognized in Newsweek's Most Loved Workplaces 2025—a testament to how deeply we care about our people, our planet, and making a meaningful difference.
Starwood Hotels, an affiliate of the global private investment firm Starwood Capital Group, is a hotel brand management company overseeing 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. Leveraging our expertise in marketing, design, operations, and technology, Starwood Hotels drives some of the most groundbreaking and dynamic hotel brands in the world.
For more information, visit starwoodhotels.com, 1hotels.com, baccarathotels.com, and treehousehotels.com
What you'll do
- As a Host/Hostess, you will provide a gracious and professional welcome to every guest and manage reservations and seating efficiently. You will work closely with the service and management teams to anticipate guest needs and maintain an inviting atmosphere.
Ready to join Starwood Hotels?
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