Summary
Location
Luton
Type
full-time
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About this role
At Jewson, part of Stark UK, we believe that our greatest asset is our people!
We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do.
We are currently recruiting for a Senior Sales individual to join our branch of the future in Luton.
As the successful candidate, you will lead from the front, maintaining a balance between supervisory and hands-on responsibilities in branch.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
What You’ll Be Doing
- Acknowledge every customer, assess their needs and wow them with quick and efficient service.
- Monitor team metrics and performance to ensure targets are met and operational goals are achieved.
- Address customer queries effectively, ensuring timely and satisfactory resolutions.
- Collaborate with other departments to streamline processes and improve communication.
- Understand our approach to pricing and be able to communicate credible prices.
- Support business initiatives to increase sales, margin & service as required.
- Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.
What We’re Looking For
- Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts
- Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.
- Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics
- Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.
- Pride - You take pride in your work and are dedicated to producing top-notch results.
Why Choose Us?
- Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.
- Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.
- Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
- Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!
What's Next
If your application is successful, our Talent team will reach out.
We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.
Other facts
About STARK Building Materials UK
With branches from the Scottish Isles to Penzance, you’re never far away from great service, expert advice and the highest quality timber, building materials and services from Jewson.
Since opening our first branch in 1836, we’ve expanded to offer a wide range of supplies for all trades including building materials, roofing and landscaping. From the everyday essentials, such as bricks and timber to specialist equipment. You can also find kitchen and bathroom showrooms nationwide, as well as a trusted Tool Hire service. We are now part of STARK Building Materials UK.
What you'll do
- The successful candidate will lead the team while balancing supervisory and hands-on responsibilities. They will ensure customer satisfaction, monitor team performance, and support business initiatives to increase sales.
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