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Sales Specialist, Omnichannel Messaging
full-time•Singapore
About this role
Job Description
Drive the adoption and revenue growth of StarHub’s Omnichannel and CPaaS solutions across Government and Enterprise sectors. Bridge the gap between communication technologies (SMS, WhatsApp, RCS) and client business goals to deliver seamless, automated, AI-supported, multi-channel customer experiences.
Accountabilities
1. Capture new logos and grow wallet share in government and enterprise sectors.
2. Meet or exceed the annual sales quota assigned for Omnichannel Messaging, RCS and SMS solutions.
3. Ensure client opportunities are commercially viable and aligned with StarHub’s revenue growth and profitability targets.
4. Maintain accurate weekly/monthly sales forecasts.
Responsibilities
1. Identify government and enterprise client opportunities for mass communication workflows, specifically in authentication (2FA/OTP), identity protection, fraud prevention, customer service and customer engagement.
2. Advise clients to transform legacy (simple SMS) to modern omnichannel workflows (SMS, WhatsApp, RCS) that reduce friction and improve customer engagement.
3. Lead the end-to-end opportunity process, including coordinating with Sales, Product, Specialist teams and StarHub vendor partners to prepare high-quality proposals and value propositions.
4. Drive stakeholder engagement across procurement, IT, and business to influence buying decisions.
Qualifications
1. 5+ years of B2B sales experience, ideally with a CPaaS, MarTech or telecommunication service provider.
2. Demonstrated success in landing S$6-8M in enterprise annual revenue from new and growth accounts.
3. Must have closed S$1M+ contracts involving volume-based pricing models and 6-12 month buying cycles involving multi-stakeholder buy-in.
4. Experience navigating public sector procurement and tender processes.
5. Good understanding of regional/global CPaaS and Aggregator landscape
6. Excellent stakeholder engagement, negotiation, and solution-selling capability.
7. Self-starter mindset with high accountability and resilience.
We regret that only shortlisted candidates will be notified.
1. 5+ years of B2B sales experience, ideally with a CPaaS, MarTech or telecommunication service provider.
2. Demonstrated success in landing S$6-8M in enterprise annual revenue from new and growth accounts.
3. Must have closed S$1M+ contracts involving volume-based pricing models and 6-12 month buying cycles involving multi-stakeholder buy-in.
4. Experience navigating public sector procurement and tender processes.
5. Good understanding of regional/global CPaaS and Aggregator landscape
6. Excellent stakeholder engagement, negotiation, and solution-selling capability.
7. Self-starter mindset with high accountability and resilience.
We regret that only shortlisted candidates will be notified.
What you'll do
- The Sales Specialist will drive the adoption and revenue growth of StarHub’s Omnichannel and CPaaS solutions across Government and Enterprise sectors. They will identify client opportunities and lead the end-to-end opportunity process to deliver high-quality proposals.
About StarHub Ltd
StarHub is a leading homegrown Singapore company that delivers world-class communications, entertainment, and digital services. With our extensive fibre and wireless infrastructure and global partnerships, we bring to people, homes and enterprises quality mobile and fixed services, a broad suite of premium content, and a diverse range of communication solutions. We develop and deliver solutions incorporating artificial intelligence, cybersecurity, data analytics, Internet of Things, and robotics for corporate and government clients.
StarHub is committed to conducting our business sustainably and responsibly. StarHub is named among TIME’s World’s Most Sustainable Companies 2025 and ranked as the world’s most sustainable wireless telecommunication provider on the Corporate Knights Global 100 (2025). StarHub also ranks 187 on the FORTUNE Southeast Asia 500 in 2025. Listed on the Singapore Exchange mainboard, StarHub is a component stock of the SGX iEdge Singapore Low Carbon Index, iEdge-OCBC Singapore Low Carbon Select 50 Capped Index; as well as the FTSE4Good Index series.
Visit www.starhub.com for more information.
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Frequently Asked Questions
What does a Sales Specialist, Omnichannel Messaging do at StarHub Ltd?
As a Sales Specialist, Omnichannel Messaging at StarHub Ltd, you will: the Sales Specialist will drive the adoption and revenue growth of StarHub’s Omnichannel and CPaaS solutions across Government and Enterprise sectors. They will identify client opportunities and lead the end-to-end opportunity process to deliver high-quality proposals..
Is the Sales Specialist, Omnichannel Messaging position at StarHub Ltd remote?
The Sales Specialist, Omnichannel Messaging position at StarHub Ltd is based in Singapore, Singapore. Contact the company through Clera for specific work arrangement details.
How do I apply for the Sales Specialist, Omnichannel Messaging position at StarHub Ltd?
You can apply for the Sales Specialist, Omnichannel Messaging position at StarHub Ltddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.