Governance & Frameworks Design and maintain enterprise governance for MSPs (operating cadence, QBR templates, scorecards, escalation paths, risk/compliance checkpoints). Define and continuously improve SLA/KPI standards and performance measurement methodologies. Stand up and facilitate the Vendor Management Council and cross‑functional governance routines. Vendor Relationship & Performance Management Own executive‑level relationships with MSP leadership; create joint account plans and action registers. Lead performance reviews, corrective action plans, and executive readouts; ensure measurable improvements and transparency. Benchmark performance across vendors and lines of service; foster best‑practice sharing. Commercial & Contracting Partnership Partner with Strategic Sourcing/Legal on contract strategy, renewals, rate cards, and commercial negotiations; provide market insights and scenario analysis. Monitor commercial health (spend, variance, savings, credits); ensure adherence to commercial terms and value‑realization goals. Portfolio Strategy & Optimization Maintain the MSP portfolio strategy (vendor segmentation, consolidation/expansion recommendations, capability mapping). Lead RFP/RFI processes in partnership with Procurement; drive competitive selection and healthy vendor economics. Conduct risk assessment and diversification planning across vendors and regions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. ~~~~ Build executive materials (portfolio health, risk, roadmap, investment asks); brief senior leaders regularly. Champion a vendor‑management Center of Excellence; enable business units with playbooks, training, and toolkits. Coach peers and partners on effective vendor behaviors and outcomes. Required 7+ years in vendor management, strategic sourcing, or management consulting, with direct ownership of large MSP relationships. Proven experience establishing and operating vendor governance frameworks. Strong executive presence and stakeholder influence; skilled in performance storytelling using data. Commercial acumen and experience supporting negotiations and contract strategies. MBA or relevant advanced degree; certifications (e.g., CPSM, CPM, PMP) a plus. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. You will also have access to backup care and DACA reimbursement. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. We believe we do our best work when we're together, which is why we're onsite four days a week.
At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community.
It’s an opportunity to be your personal best. Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
In everything we do, we are dedicated to our mission: To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time.
Join us. Inspire with every cup. Explore opportunities, benefits and more at careers.starbucks.com
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