About this role
Contribute to the ongoing evolution, reliability, and operational excellence of the internal platform, including improvements to automation, documentation, tooling, and workflows. Support engineering teams by troubleshooting platform issues, advising on best practices, and helping remove blockers throughout their development and delivery lifecycle. Participate in oncall operations and contribute to continuous improvement efforts that strengthen resiliency and reduce operational friction. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. [CM1] Experience operating Kubernetes (EKS or similar) or other distributed systems in production Experience with observability tools (e.g., Datadog, New Relic, Splunk, or similar) Experience working with YAML configurations Experience implementing CI/CD and GitOps patterns using tools like GitHub Actions, Azure DevOps, and Argo CD to automate secure, reliable application and infrastructure delivery. Experience supporting enterprise systems in an on-call or 24×7 operational environment Experience communicating technical topics to leadership teams Experience with Helm for packaging or deploying Kubernetes applications Hands-on Datadog experience (APM, dashboards, logs, alerts, monitors) Experience with PagerDuty or similar incident response tools Handson experience designing and operating CI/CD and GitOps delivery pipelines using tools such as GitHub Actions, Azure DevOps, Jenkins, and/or Argo CD, including automated testing and security scanning Experience developing internal platform tooling or self-service automation pathways Background in customer success or platform success enablement Experience influencing platform or product direction based on customer engagement insights
Other facts
About Starbucks Coffee Company
At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community.
It’s an opportunity to be your personal best. Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
In everything we do, we are dedicated to our mission: To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time.
Join us. Inspire with every cup. Explore opportunities, benefits and more at careers.starbucks.com
What you'll do
- Contribute to the evolution and operational excellence of the internal platform while supporting engineering teams. Participate in on-call operations and continuous improvement efforts.
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