About this role
Design, build, and maintain datasets, dashboards, and reports for Key Risk Indicators (KRIs), Key Performance Indicators (KPIs), and cybersecurity compliance metrics. Develop and track metrics related to cybersecurity governance, risk management, and compliance (GRC), including policy adherence, control effectiveness, audit findings, and regulatory requirements. Support the implementation and ongoing monitoring of cybersecurity frameworks (e.g., NIST CSF, ISO 27001) and ensure alignment with enterprise GRC objectives. Collaborate with GRC, legal, and compliance teams to gather requirements, translate them into actionable data insights, and support risk assessments and compliance reporting. Ensure data accuracy, consistency, and integrity across all reporting platforms, supporting both operational and regulatory reporting needs. Support ad hoc data requests and contribute to the development of data governance practices within the cybersecurity function. Assist in preparing materials for internal and external audits, regulatory reviews, and executive-level reporting on cybersecurity risk and compliance posture. Apply knowledge of business principles and technology practices to achieve successful outcomes in cross-functional activities. Apply a deep understanding of business processes and process improvement initiatives. Provide top-tier customer service. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Experience Microsoft Office products such as Word and Excel proficiently. Ability to use business knowledge, sound judgment, and resourcefulness to design and deploy highly reliable and sustainable technology solutions. Ability to balance multiple priorities and meet deadlines. Experience with GRC processes, tools, and frameworks (e.g., NIST, ISO, SOX, PCI DSS). Excellent analytical and problem-solving skills, with a focus on cybersecurity risk and compliance. Hands-on experience with ServiceNow reporting, data extraction, and compliance evidence management. Strong collaboration skills, with experience working across cybersecurity, risk, compliance, and business teams. Familiarity with cybersecurity frameworks, metrics, and regulatory requirements. Ability to balance multiple priorities and meet deadlines in a fast-paced environment. Proficiency in SQL or other advanced data manipulation tools. A self-starter mindset with the ability to learn quickly and work independently. Experience working in or supporting a cybersecurity or IT operations environment.
Other facts
About Starbucks Coffee Company
At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community.
It’s an opportunity to be your personal best. Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
In everything we do, we are dedicated to our mission: To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time.
Join us. Inspire with every cup. Explore opportunities, benefits and more at careers.starbucks.com
What you'll do
- The role involves designing, building, and maintaining datasets and reports for Key Risk Indicators and cybersecurity compliance metrics. It also includes collaborating with various teams to support risk assessments and compliance reporting.
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