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Print Production Lead
full-timeHenrietta

Summary

Location

Henrietta

Type

full-time

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About this role

Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. 

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

  • Full-time hours, generous paid time off, career development program and weekly pay 
  • Bonus plan eligible
  • Compensation is based on qualifications and experience
  • 401(k) with company match
  • Full medical, dental and vision insurance 
  • Associate discounts on in-store and online merchandise, services and warranty plans
  • Discounts at hundreds of retailers, restaurants and more
  • And many more benefits

Play a key role in helping your store, your people and your customer win.

  • Be the primary print producer as customers submit print orders in-store, online and through email
  • Use print equipment, produce proofs and samples for consultation, design quick edits 
  • Train and coach associates to assist in print production as needed
  • Create and manage production workflow, set standards and processes for the rest of the team
  • Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.) 
  • Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)
  • Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and 
    focusing on quality 

Essential skills and experience:

  • Able to work a flexible schedule based on the store’s needs
  • Ability to multi-task, prioritize and rank production steps for many jobs
  • Attention to detail and keen eye for noticing quality issues (used throughout the print production process)
  • Manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Must be able to engage and speak to customers and understand their needs
  • Ability to work cooperatively in a high paced and sometimes stressful environment
  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher 
  • Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously 

Staples does not sponsor applicants for work visas for this position.


The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning.

Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.

Click here to learn more about the employee benefits, programs and perks offered at Staples! 

Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.  

Staples is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 1-888-490-4747 for more information.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Other facts

Tech stack
Print Production,Customer Service,Attention to Detail,Conflict Management,Team Collaboration,Multi-tasking,Basic Computer Skills,Desktop Publishing Software,Adobe,Microsoft Word,Flexibility,Quality Assessment,Training,Coaching,Machine Operation,Workflow Management

About Staples Retail

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail Office Equipment
Founding Year: 1986

What you'll do

  • The Print Production Lead will manage the production workflow for print, serving as the primary print producer for customer orders. They will also train and coach associates while maintaining machine functionality and organization.

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Frequently Asked Questions

What does a Print Production Lead do at Staples Retail?

As a Print Production Lead at Staples Retail, you will: the Print Production Lead will manage the production workflow for print, serving as the primary print producer for customer orders. They will also train and coach associates while maintaining machine functionality and organization..

Why join Staples Retail as a Print Production Lead?

Staples Retail is a leading Retail Office Equipment company.

Is the Print Production Lead position at Staples Retail remote?

The Print Production Lead position at Staples Retail is based in Henrietta, New York, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Print Production Lead position at Staples Retail?

You can apply for the Print Production Lead position at Staples Retail directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Staples Retail on their website.