About this role
Assistant Managers drive sales, services and customer engagement in the store and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions to meet customer’s needs and grow the business. You will guide your team in being positive, inclusive, and collaborative while helping your customers achieve their goals. Hiring immediately.
Get great perks.
- Full-time hours, generous paid time off, career development program and weekly pay
- Bonus plan eligible
- Compensation is based on qualifications and experience
- 401(k) with company match
- Full medical, dental and vision insurance
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- And many more benefits
Provide strong leadership in community, customer service, sales, and team development.
- Ensure that the store culture embodies Staples values and its commitment to the community
- Develop a high-performing team focused on providing an exceptional store experience, consultative selling, driving conversions and providing total solutions to every customer
- Develop team to deliver results through coaching, training, and role playing
- Attain sales and services goals, profit margin and execution of store operations
- Establish business cadence for sales readiness
- Provide direction daily for merchandising opportunities within the store
- Assist with delegating operational tasks in partnership with the GM
- Shared responsibility for total store operations and cost control as well as acting as the Floor Leader
- Champion company initiatives, being adaptable and flexible to change and responsibilities
Essential skills and experience:
- 2+ years managing a sales team in a retail or services industry
- Experience managing and coaching a team in a customer-centric, solutions-based environment
- Must be able to engage and speak to customers and understand their needs
- Strong communication, organization, planning and adaptive to changing business priorities
- Review results against business goals and strategies and deliver plans for growth and improvement
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Preferred skills and experience:
- Experience using financial metrics to track sales progress to drive profitable sales and margins
- Ability to network and engage with the community
Staples does not sponsor applicants for work visas for this position.
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Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Other facts
About Staples Retail
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
What you'll do
- The Assistant Store Manager drives sales and customer engagement while ensuring the store is ready for business. They lead a team to establish customer relationships, provide solutions, and achieve sales goals.
Ready to join Staples Retail?
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