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Supervisor Fulfillment Center
full-timeCharlotte

Summary

Location

Charlotte

Type

full-time

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About this role

Veterans encouraged to apply!

10:00pm-7:30am/Sunday-Thursday

Staples is business to business. You’re what binds us together.

Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

What you’ll be doing:

The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center leadership to accomplish three goals; to delight customers with outstanding service that exceeds their expectations, to drive cost out of the organization by creating a process and executing a plan which creates efficiency so the team can stay on task and to honor our associates ensuring that their experience tomorrow is even better than today.

In this role, you will motivate and manage hourly associates to achieve performance goals, productivity, accuracy and quality control standards. You will lead your team in ensuring the daily, weekly and monthly planning of your departments. You will make recommendations and improvements to department processes and procedures, participate in the hiring, training and coaching of associates and use operational reports to evaluate department performance and ensure expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the Fulfillment Center to operate within all guidelines and partner for success.

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture.

In your role as a leader, you will be essential to the success of Staples Supply Chain as we deliver to our customers.

What you bring to the table:

  • Ability to accurately calculate and plan and adjust headcount required to meet department’s objectives.
  • Ability to foster communication and teamwork among staff and to collaborate with all members of your team, at all levels to ensure successful customer outcomes.
  • Understanding of and ability to use Fulfilment/Distribution technology (i.e. WMS where appropriate, hardware and software components).
  • Ability to adopt our safety procedures quickly and ensure safe work practices.
  • Ability to demonstrate analytical thinking and problem-solving.
  • Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for the customer and for employees.
  • Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
  • Ability to be comfortable working in a warehouse environment with seasonal temperature variations.
  • Ability to open and close the building.  May be a key holder.
  • Basic English language skills (both verbal and written).

What’s needed- Basic Qualifications 

  • High school diploma or general education degree (GED)
  • 1+ year of experience working in a warehouse environment
  • Ability to pass a drug screen to the extent legally permissible
  • Ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand

We Offer:

  • Inclusive culture with associate-led Business Resource Groups
  • Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
  • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Staples is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Other facts

Tech stack
Leadership,Teamwork,Communication,Analytical Thinking,Problem Solving,Safety Procedures,Fulfillment Technology,Process Improvement,Coaching,Performance Management,Customer Service,Efficiency,Planning,Collaboration,Adaptability,Inclusivity

About Staples Inc.

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail Office Equipment
Founding Year: 1986

What you'll do

  • The Warehouse Fulfillment Center Supervisor will manage hourly associates to achieve performance goals and ensure quality control standards. They will also collaborate with other management to improve processes and maintain safety practices.

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Frequently Asked Questions

What does a Supervisor Fulfillment Center do at Staples Inc.?

As a Supervisor Fulfillment Center at Staples Inc., you will: the Warehouse Fulfillment Center Supervisor will manage hourly associates to achieve performance goals and ensure quality control standards. They will also collaborate with other management to improve processes and maintain safety practices..

Why join Staples Inc. as a Supervisor Fulfillment Center?

Staples Inc. is a leading Retail Office Equipment company.

Is the Supervisor Fulfillment Center position at Staples Inc. remote?

The Supervisor Fulfillment Center position at Staples Inc. is based in Charlotte, North Carolina, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Supervisor Fulfillment Center position at Staples Inc.?

You can apply for the Supervisor Fulfillment Center position at Staples Inc. directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Staples Inc. on their website.