About this role
Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.
After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
- Flexible part time hours or full-time (depending on the store’s needs), generous paid time off, weekly pay and career development program
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- 401(k) plan with a company match
- Dental and vision insurance, full-time eligible for medical coverage
- And many more benefits
- Compensation based on qualifications and experience
Provide peer coaching and support to the store team to drive customer service, sales, and conversion.
- Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer
- Own weekly sales and merchandising activities
- Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store
- Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned
- Remain available and always support an engaging environment
- Complete daily tasks for merchandising and sales opportunities within the store
- Assist with completing and delegating operational tasks in partnership with the GM
- Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback
- Be flexible to perform other duties as assigned
Essential skills and experience:
- Able to work a flexible schedule based on the store’s needs
- 1+ year experience selling retail products or services
- Must be able to and want to engage with customers and understand their needs
- Effective communication skills, organization, and adaptive to changing business priorities
- Experience coaching a team and/or supervising others
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position.
Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities.
Click here to learn more about the employee benefits, programs and perks offered at Staples!
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act; as well as with any other state and local Fair Chance Ordinance/Act regulations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Other facts
About Staples Inc.
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
What you'll do
- Retail Sales Supervisors oversee store operations and focus on increasing sales and customer engagement. They provide coaching to the team and ensure an exceptional store experience.
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