Senior Manager Pricing – Marketplace

Staples is business to business. You’re what binds us together.

Team Summary

HiTouch is full-service company with a network of local distribution centers in the United States.  HiTouch provides a wide range of office productivity services in personalized and environmentally responsible ways.  After joining the Staples family in 2018, HiTouch has helped us grow alternative distribution channels.

Role Summary

As the Senior Manager, Pricing – Marketplace, you will be responsible for developing and executing pricing strategies that optimize marketplace performance, drive profitability, and ensure competitiveness across multiple digital channels. This role requires a combination of analytical expertise and marketplace knowledge to set, monitor, and refine pricing policies and promotional strategies. You will collaborate with Merchandising, Finance, Operations, and Product teams to support enterprise growth objectives and enhance the customer experience. This position reports directly to the Director of Pricing and oversees complex pricing operations, leveraging data-driven insights to deliver measurable results.

What You’ll Be Doing

• Develop, execute pricing and promotion strategies for Own brand/private labels.
• Defining, documenting, and communicating clear pricing department offerings to both internal stakeholders and external customers.
• Developing, implementing, and continuously improving pricing models, processes, and governance frameworks for consistency and transparency.
• Establishing, tracking, and reporting on departmental metrics, KPIs, and performance standards.
• Optimizing team workflow, resource allocation, and engagement processes to drive responsiveness and efficiency.
• Serving as the primary liaison between Pricing and Sales leadership to align pricing execution with customer strategies and profitability goals.
• Leading initiatives to increase adoption of Marketplace pricing strategies across regions and customer segments.
• Overseeing analysis of market trends, customer profitability, and competitive dynamics to inform pricing decisions.
• Ensuring compliance with pricing policies, contract terms, and relevant regulations.
• Identifying, recommending, and implementing continuous improvement opportunities in pricing approaches, tools, and methodologies.
• What You Bring to the Table
• Strong analytical and problem-solving skills with a strategic mindset.
• Influential leadership and the ability to drive adoption and alignment across functions.
• Excellent verbal and written communication skills.
• High degree of business acumen and customer orientation.
• Strong organizational and prioritization abilities in a fast-paced environment.
• Commitment to continuous improvement and innovation.

What’s Needed – Basic Qualifications

• Bachelor’s degree in Business, Finance, Economics, or a related field OR equivalent work experience.
• Minimum 8 years of progressive experience in pricing, finance, sales operations, or a related field.
• At least 2 years in people management or leadership roles.
• At least 2 years of experience managing pricing or operations at marketplaces, preferably Amazon.
• Proven experience developing and implementing pricing strategies and processes.
• Demonstrated success managing cross-functional initiatives with measurable business impact.
• Strong proficiency in pricing tools, financial modeling, and data analysis.
• Experience managing a team of professionals in a matrixed organization.
• Advanced Excel skills and familiarity with pricing and reporting platforms.
• Proficient in data visualization and query tools such as Tableau, Power BI, and Snowflake.

What’s Needed – Preferred Qualifications

• Master’s degree (MBA) preferred.
• Experience in e-commerce, distribution, or similar industries; direct or indirect marketplace experience preferred.
• Experience with change management and driving adoption of new pricing approaches.
• Certification in pricing (e.g., Certified Pricing Professional) or similar credentials.

We Offer: 

• Inclusive culture with associate-led Business Resource Groups  
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)  
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! 

The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity.  In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.  

 It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability