About this role
Some of what you will do :
Under the direction of the Manager, this position is responsible for supporting and executing online merchandising and promotional initiatives, coordinating and executing print content for Staplesprint.ca flyers and catalogues and improving the online customer experience. In addition, this position supports website enhancements and online merchandising system issues – troubleshooting issues that arise, identifying improvement opportunities and testing enhancements as they are introduced.
Specifically, You Will:
- Support merchandising and marketing online and mobile promotional activity by setting up and maintaining pages. Working with affected parties to provide direction and determine the best approach based on defined business objectives.
- Continually improve online promotional experience and execution by utilizing website enhancements, customer feedback/reviews, sales data, site metrics and other sources.
- Maintain website product taxonomy. Working with SEO, search, analytics, content, UX and merchandising to ensure consistent execution and optimal customer experience.
- Maintain homepage banners and navigation links for Eway.ca updating as needed to support changing business needs or strategies.
- Support / represent Site Merchandising team for website and mobile enhancement projects, helping define requirements, test functionality and train team members on system changes.
- Support merchandising strategy and maximize sales potential by utilizing website merchandising tools to drive attach, including but not exclusive to; Cross Sells, Upsells, Substitutes.
Some of what you need:
- Completion of post-secondary education with focus on ecommerce or related experience.
- Working knowledge of web site structure and functionality.
- Experience with content management systems such as Contentful.
- Strong understanding of ecommerce software and platforms.
- Strong analytic skills using Adobe analytics.
- 1-3 years of website operations management.
Some of what you will get:
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more…
#Bringyourpassion
#LI-Hybrid
About the Team
Other facts
About Staples Canada
At Staples Professional, we offer more than just office supplies. We cater to all of your business supplies needs.
As the business-to-business division of Staples Canada, we work with companies of 20 or more employees to develop customized programs, provide dedicated account management, and offer a complete assortment of products and services to meet business needs.
We’re the leading supplier in Canada, working with our business partners to provide office supplies, technology products, facility supplies, furniture, and business services.
“We make buying office products easy,” is not just a brand promise, it’s a commitment to our customers.
To accomplish this, we provide a customizable online ordering system, excellent customer care, easy-to-browse catalogue, next day delivery capabilities and a dedicated sales organization designed to meet the needs of every type and size of business.
Or Experience the Staples Professional culture yourself and join our exciting team. https://careers.staples.ca
What you'll do
- The E-Commerce Merchandise Operation Specialist supports online merchandising and promotional initiatives while improving the online customer experience. This role also involves troubleshooting website issues and coordinating print content for marketing materials.
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