About this role
Some of what you will do
The Print Centre Production Supervisor oversees the operations of the Print Centre Hub. Participates in the development, including quality of work, on time delivery, and driving production volume. Responsible for coaching and providing high quality instruction to the Associates. Supervises performance of direct reports and ensures ongoing performance development.
Specifically, You Will
- Accountable for training and coaching associates in all aspects of copy production and sales.
- Partners with management to performance manage direct reports including documentation.
- Executes production tasks such as processing customer orders in an efficient, accurate manner and paying close attention to detail and instructions, and follow proper production procedures (set up, quality control, and finishing).
- Accountable for the on-time delivery of jobs that are configured as ordered.
- Supports a work environment that fosters team work and individual skills development.
- Promotes a productive work environment through effective utilization of resources.
- Uses a variety of communication tools (one-on-one, department meetings, bulletin boards etc.) to successfully ensure all associates are aware of daily, weekly, and monthly goals.
- Has a complete understanding of company policies and procedures related to their position and direct reports, as outlined in the training checklists.
- Promotes and maintains a safe working environment and follows all company protocols for safety and is required to report any unsafe working conditions to a manager.
Qualifications:
Some of what you need
- 2-3 years progressive experience with previous supervisory and coaching experience.
- 1-2 years in a Print environment with a working knowledge of graphic design principles is preferred.
- Successful completion of high school or greater.
Additional information
- Strong familiarity with digital and specialty print products and production techniques.
- Ability to plan, organize and prioritize efficiently in the Copy Centre Hub.
- Can engage appropriately and develop a team environment.
Other facts
About Staples Business
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
What you'll do
- The Production Supervisor oversees the operations of the Print Centre Hub, ensuring quality work and on-time delivery. They are responsible for coaching associates and managing performance to drive production volume.
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