S
Branch Administrator
full-time•Warrington
About this role
Company Description
Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.
Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.
Job Description
Branch Administrator Jobs in Warrington at Stannah – Join Our Team!
We have an exciting opportunity for a Branch Administrator to join Stannah, based at the Warrington Service Branch.
This job will involve providing all aspects of administration support to our busy Service Branch. You’ll be liaising effectively by telephone, email, and face-to-face with both internal and external customers – always offering a friendly and professional service. You'll also support delivery in key areas such as Health & Safety, Customer Service, Operations, Finance, Risk, and Employee Development.
Your working hours are 09:00 – 17:00 Monday - Thursday and 09:00 – 16:30 on a Friday
This is a great opportunity for an experienced administrator who thrives in a fast-paced, customer-focused environment and enjoys working collaboratively across teams.
To be successful as the Branch Administrator, it is essential that you have previous experience in a busy office environment and general administration. Experience in scheduling engineers, using Microsoft Office, and working within a pressured or customer service environment would be desirable.
Branch Administrator Responsibilities:
- Provide full administrative support to the branch and service team.
- Maintain strong communication with both internal and external stakeholders.
- Raise and check invoices, handle customer records, and perform general office duties.
- Taking customer calls and dealing with their queries.
- Schedule planned maintenance and liaise directly with customers.
- Promote and ensure Health & Safety compliance across all branch activity.
Please see full Job description here :Branch Administration job description
Qualifications
Branch Administrator Requirements:
- Previous experience in a busy administrative role.
- Excellent planning, prioritisation, and organisational skills.
- Proficiency in Microsoft Office and strong data interpretation skills.
- Strong interpersonal and communication abilities.
- Comfortable working under pressure and handling sensitive situations with professionalism.
Additional Information
If you have previous experience working as a Branch Administrator or in a similar role such as Service Coordinator, Office Administrator, or Customer Service Administrator, and are looking for a Branch Administrator job in Warrington, please click the "Apply Now" button or contact us for further information.
Benefits Include:
- Market Aligned Salary, paid on a monthly basis
- Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
- 25 days holiday, plus bank holidays
- Holiday scheme to buy extra days’ annual leave
- Pension Scheme. Matched contribution/salary sacrifice
- SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
- Life Assurance Scheme
- Long Service award scheme, with holiday benefit
- Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
- Employee Assistance Programme. A workplace initiative to support and enhance well-being
- Enhanced maternity and paternity provision
- Free parking
Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.
We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.
We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!
We reserve the right to close this vacancy early if we receive high numbers of applications for the role.
Appropriate right to work must be held by applicants. Sponsorship is not available.
What you'll do
- The Branch Administrator will provide full administrative support to the branch and service team, maintaining strong communication with stakeholders and handling customer queries. Responsibilities also include scheduling maintenance and ensuring Health & Safety compliance.
About Stannah
A fifth‑generation British family business, Stannah has been moving people and goods since 1867. For over 150 years, we’ve helped people move more freely, confidently, and safely. From Joseph Stannah’s early cranes and hoists on London’s docks, we’ve grown into a global family company recognised for trusted lift solutions that enhance everyday life.
Today, we are world leaders in stairlifts and homelifts, and a major UK provider of passenger lifts, platform lifts, goods and service lifts, escalators, and moving walkways. Our teams design, install, maintain, modernise, and care for lift products across homes, workplaces, public buildings, and transport hubs—keeping people and goods moving, wherever they need to be.
What sets Stannah apart is our commitment to quality engineering, genuine customer care, and the family values that have guided every generation. As an independent British business, we invest for the long term—innovating, adapting, and partnering with customers in more than 50 markets worldwide.
Our purpose is simple: to make life easier, safer, and more accessible for everyone. With millions of products installed globally and a reputation built on trust, we proudly stand by our promise: always true to our word.
Ready to join Stannah?
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Frequently Asked Questions
What does a Branch Administrator do at Stannah?
As a Branch Administrator at Stannah, you will: the Branch Administrator will provide full administrative support to the branch and service team, maintaining strong communication with stakeholders and handling customer queries. Responsibilities also include scheduling maintenance and ensuring Health & Safety compliance..
Is the Branch Administrator position at Stannah remote?
The Branch Administrator position at Stannah is based in Warrington, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Branch Administrator position at Stannah?
You can apply for the Branch Administrator position at Stannahdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.