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Business Operations
full-timeNew York

Summary

Location

New York

Type

full-time

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About this role

About Stainless

Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.

We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.

We are headquartered in NYC, just west of SoHo, and are a team of 40 strong expecting to double in the next ~6 to 9 months.

About the role

We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~50-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.

This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.

This role is onsite at our headquarters in NYC.

What you'll do

Pick your adventure(s)!

  • Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.

  • Strategic partnership: Partner closely with Head of Biz Ops and act as trusted thought partner; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.

  • Growth & GTM: Help scale a humming GTM engine: participate in driving GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.

  • Special projects: Fill the white space on highly visible and strategically important initiatives and generally keep the wheels on the bus.

Who you are

  • Have 3-8 years experience, including at least:

    • 1-3 years in MBB, IB, PE, VC, or equivalent

    • 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles

    • Bonus: former founder / founding employee

  • A desired career trajectory towards Founder, COO, or GM

  • Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.

  • Curious: an insatiable and fast learner.

  • Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 0→1 (even when not glamorous).

  • Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.

  • Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.

  • Technical: understand developers and SaaS; you’re an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).

Benefits

  • We offer competitive salary and generous equity grants.

  • Great healthcare coverage options (e.g., fully covered platinum plans).

  • Paid commuter benefits & similar.

  • Paid team lunch/meals during workdays.

  • Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).

  • Flexible WFH and 1 month fully remote per year ("remote February").

Other facts

Tech stack
Business Operations,Project Management,Analytical Thinking,Communication,Curiosity,Organizational Skills,Attention to Detail,Technical Understanding,SaaS,Low-Code Tools,GTM Strategy,Customer Segmentation,Product Management,Strategic Planning,Team Culture,Hiring Plans

About Stainless

✱ Stainless provides robust & polished SDKs for your REST API.They're idiomatic, type-safe, and engineered to feel like handwritten code.API-first companies like OpenAI, Anthropic, Meta, Cloudflare, and Scale use Stainless to generate SDKs trusted by millions of developers.

Team size: 11-50
LinkedIn: Visit
Funding: $28.5M
Industry: Software Development
Founding Year: 2022
Last funding round: Series A

What you'll do

  • The role involves driving operational excellence and growth as the company scales, overseeing diverse business functions, and participating in strategic initiatives. Responsibilities include running company operating cadence, resolving bottlenecks, and collaborating on growth strategies.

Ready to join Stainless?

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Frequently Asked Questions

What does a Business Operations do at Stainless?

As a Business Operations at Stainless, you will: the role involves driving operational excellence and growth as the company scales, overseeing diverse business functions, and participating in strategic initiatives. Responsibilities include running company operating cadence, resolving bottlenecks, and collaborating on growth strategies..

Why join Stainless as a Business Operations?

Stainless is a leading Software Development company.

Is the Business Operations position at Stainless remote?

The Business Operations position at Stainless is based in New York, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Business Operations position at Stainless?

You can apply for the Business Operations position at Stainless directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Stainless on their website.