Description

 We are seeking a friendly, professional Part-Time Concierge to serve as the first point of contact for residents, families, and visitors. This role is ideal for someone who enjoys customer service, organization, and creating a warm, welcoming environment in a senior living community. 

Key Responsibilities

• Greet and assist residents, families, and visitors; ensure proper sign-in procedures
• Answer and route incoming phone calls; take accurate messages
• Assist visitors in locating resident rooms and community areas
• Maintain a clean, organized, and welcoming front desk and lobby
• Announce arrivals and appointments to appropriate staff
• Provide general information about the community and services
• Assemble and maintain admission and information packets
• Sort and distribute mail as requested
• Maintain confidentiality of resident and facility information
• Support emergency procedures and drills as required
• Perform other duties as assigned by leadership

Requirements

Qualifications

• High school diploma or GED required
• Ability to communicate clearly in English (verbal and written)
• Strong interpersonal and customer service skills
• Ability to work well with residents, families, and team members
• Compassionate, professional, and dependable
• Ability to maintain confidentiality and follow policies and procedures
• Proficiency with Microsoft Office Suite
• 1+ years of administrative experience preferred
   

Physical & Work Requirements

• Ability to move throughout the workday
• Ability to lift up to 25 pounds
• Ability to work with elderly residents, including those who may be ill or emotionally distressed
• Participation in emergency drills and evacuation procedures as needed
   

Health & Compliance

• Annual TB screening required
• Completion of all required training
• Adherence to all facility policies, safety procedures, and regulatory standards