About this role
Job Description:
• Excellent benefits including salary packaging
• Fitzroy location
• Permanent, Part Time, 15 hours per week
About the Role
The Patient Services Clerk is accountable for providing clerical support and facilitating patient management within Clinical Neurosciences. The PSC will be involved in booking appointments, reception duties, delivering customer service of a high standard and providing high level administration assistance to the Neurosciences Consulting Rooms.
Greet all patients in a polite and efficient manner
Collect referral letters and test results and ensure these are available for doctors when they see the patient.
Support Clinic Coordinator with comments and queries for medical letters
Classifications for this position will range from HS2 - HS21 ($$66,768 - $73,811.92 per annum, pro rata).
Your Contribution
Minimum of year 12 HSC/VCE or equivalent
Minimum 2 year's experience as a PSC or equivalent in a health service
Ability to work in a fast-paced department
Demonstrated high level communication skills, written and verbal
Experience in the health industry (desirable)
Current National criminal history check or willing to obtain
What we Offer
• A focus on wellbeing initiatives, with regular events and programs
• Confidential, solutions-focused employee counselling
• A healthy work/life balance encouraged.
• Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
• Salary Packaging – Increase your take home pay!
• In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks
• Discounts and Promotions always available through our Foundation
• Regular opportunities for professional development to assist you to reach your career goals
• Culture of continuous improvement
About Neurosciences
Clinical Neurosciences is a multidisciplinary unit dedicated to improving the understanding and treatment of neurological disorders. The unit provides a complete clinical and diagnostic service and maintains a strong research focus; principally centred on epilepsy, multiple sclerosis, motor neurone disease and movement disorders.
Working at St Vincent’s
St Vincent’s Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
Application
Please attach your resume and cover letter to your application.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM.
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
Closing Date:
21 February 2026 11:59pmReconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]
View Reconciliation Action Plan
Code of Conduct:
Other facts
About St Vincent's Health Australia
Australia’s largest not-for-profit health and aged care provider, established in 1857. Better and fairer care. Always. #StVincents
What you'll do
- The Patient Services Clerk provides clerical support and facilitates patient management within Clinical Neurosciences. Responsibilities include booking appointments, reception duties, and delivering high-standard customer service.
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