Job Description:

• Role title: Patient Administration Officer

• Role type: Permanent fulltime

• Role grade: Administration Officer Level 3, (Year1-2)

• Department and location:  Medical Imaging, St Vincent’s Hospital, Darlinghurst

• Salary: $71,072.43 - $73,287.41 + super + salary packaging

Better and fairer care.  Always.

We are St Vincent’s Health Australia, Australia’s largest not-for-profit provider of health and aged care services. 

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs. 

About the role

• Be the welcoming face of a leading teaching hospital, creating a positive first impression for every patient and visitor

• Keep the patient journey running smoothly—from arrival to discharge—by supporting clinical teams behind the scenes

• Engage with a diverse mix of healthcare professionals, patients, and external partners every day

• Take ownership of key admin tasks, including managing bookings, capturing payments, and answering enquiries with confidence

• Play a vital role in a high-performing team by maintaining a professional appearance and strong front-desk presence

• Primarily Monday – Friday working commitment with the occasional Saturday shift in place of another day.

About you

• A friendly, confident communicator who enjoys being the welcoming first point of contact for patients and visitors

• Experience in administration or customer service, ideally within healthcare or a busy service environment, with a genuine focus on helping others

• Calm and adaptable, able to juggle multiple tasks while responding thoughtfully to patient and clinical needs

• Naturally organised with strong attention to detail, taking pride in delivering high-quality service

• Presents professionally, values punctuality, and is motivated to represent the hospital with care, integrity and respect

Why work at St Vincent’s?

• Join us on our mission to provide care to all, including the most at-risk people in our community

• Discounted access to many gyms for you and your family with Fitness Passport

• Access to discounted private health insurance with Medibank

• Access to a government salary sacrifice program.  Make a proportion of your salary tax-free

• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital

In this role you will be based at St Vincent’s hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location

• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches

• A place of expert clinical care for at-risk people

• Closely partnered with universities & affiliated research institutes, many of which are located on campus

• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health 

Sponsorship / work rights for Australia

Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks

Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity

We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply

The closing date for applications is 03 February 2026

Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with the role.
Applications will be reviewed as they are received, we encourage you to apply early to avoid missing out on this opportunity.

Respectfully, this role is not open to recruitment agencies.

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at [email protected]

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct