The Trauma Program Coordinator is responsible for the development, implementation and evaluation of the trauma program with a primary focus on performance improvement and patient safety. Through collaboration with the Trauma Medical Director, this individual is responsible for the execution of Trauma Center operations related to Pennsylvania Trauma Systems Foundation (PTSF) Standards, trauma performance improvement activities, community outreach activities, EMS collaboration, research activities (if applicable), and staff development activities.
JOB DUTIES AND RESPONSIBILITIES:
Acts as the trauma program lead representative in managing daily operations of trauma in a systematic manner to improve operational effectiveness and ensure quality of services.
Assists in the development, implementation and evaluation of trauma services.
Leads in the development, implementation and evaluation policies, procedures, performance improvement activities, clinical management guidelines, and CME compliance as per the PTSF Standards for Trauma Center Accreditation.
Collaborates with the Trauma Program Medical Director in managing all aspect of the trauma program.
Participates in development, implementation, and evaluation of the pediatric trauma service procedures, performance improvement activities, and clinical management guidelines as it pertains to trauma patients.
Establishes and maintains the provision of outstanding customer service as a performance expectation for all trauma staff. Initiate actions, new approaches, policies, and programs to facilitate continual improvement of trauma services.
Establishes a presence of leadership and develop effective working relationships with administration and medical, hospital and nursing staff.
Establishes increased presence in the trauma community on a local, regional, and national level as evidenced by increased participation on committees and attendance at meetings.
PHYSICIAL AND SENSORY REQUIREMENTS:
Requires sitting for up to seven hours per day, four hours at a time. Standing for up to four hours per day, one hour at a time. Walking for up to one hour per day, ten minutes at a time. Continually uses fingers and hands to manipulate objects. Occasionally lift, carry, push, and pull objects weighing up to 25 pounds. Occasionally requires reaching above shoulder level. Must have the ability to hear as it relates to normal conversation and to see as it relates to general vision, near vision, peripheral vision, and visual monotony.
EDUCATION:
BA/BS Degree in Nursing required. Masters preferred. RN Licensure in PA required. ACLS/PALS/TNCC or ATCN training required within a 1 year of hire.
TRAINING AND EXPERIENCE:
Three to five years related experience in trauma systems, pediatrics, management, quality, and clinical practice. Three to five years experience in either ER, Critical Care, or floor that takes care of trauma patients. Strong interpersonal skills. Demonstrated ability in personnel and resource management.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. Dedicated to advancing medical education, St. Luke’s is the preeminent teaching hospital in central-eastern Pennsylvania. In partnership with Temple University, the Network established the Lehigh Valley’s first and only four-year medical school campus. It also operates the nation’s longest continuously operating School of Nursing, established in 1884, and over 50 fully accredited graduate medical educational programs with more than 500 residents and fellows. In 2022, St. Luke’s, a member of the Children’s Hospital Association, opened the Lehigh Valley’s first and only free-standing facility dedicated entirely to kids. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY.
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