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Youth Services Library Assistant
full-timeSouth Bend$0k - $0k

Summary

Location

South Bend

Salary

$0k - $0k

Type

full-time

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About this role

Pay

Hiring Range: $16.39 - $19.67, Hourly

Pay Range: $16.39 - $22.95, Hourly

Description

Library Assistants provide excellent service and connect community members with library services and materials. Under the direct supervision of the the Youth Services Assistant Manager and with an unwavering commitment to diversity, equity, and inclusion, the Youth Services Library Assistant will:

  • Provide hands-on customer service. Assist patrons with library accounts and issuing library cards. Assist patrons in person or on the phone with transactions, such as using self-checks, fax/scanning, and printing. Perform circulation duties, including check-out, placing holds, collecting fines, and searching patron database. 
  • Connect patrons digitally by helping them use a variety of devices and technologies. 
  • Perform daily departmental procedures, including cash register operations. Use a variety of library technologies and softwares. Troubleshoot computers, copiers, and equipment as needed. 
  • Help patrons one-on-one with a variety of in-depth projects and topics such as completing government forms, school projects, job applications, etc. Provide readers’ advisory and reference services to patrons.
  • Provide accurate information and directional assistance for patrons, including performing online catalog searches and locating items on the shelf. 
  • Participate in merchandising and maintaining branch appearance including filling displays and performing shelving responsibilities. 
  • Perform other duties as assigned.
  • Education and Experience:

    • High school diploma or equivalent required.
    • Cash register experience preferred.
    • At least 2 years of work experience in a public library and/or retail.

    Hours:

    • Full Time 40 hour workweek.
    • Partial days, evenings, and weekends are required.

    Requirements:

    • Spanish language skills preferred.
    • Excellent verbal and written communication skills, as well as strong organizational skills.
    • Public service orientation and commitment to excellent and genuine customer service. 
    • Demonstration of character and integrity in all situations while upholding SJCPL’s ethical standards. 
    • Practical experience and proficiency with computers, including the Internet, Microsoft Office, Google Suite, Windows, Mac OS, and communication technologies. Stay current with new technologies.
    • Dependability, punctuality, trustworthiness, good attendance, and work habits.
    • Physical agility and strength to bend, reach, lift, and move library materials (20-25 lbs.) and to stand for long periods of time.

    Ability to:

    • Work efficiently and prioritize important tasks. Make decisions and work independently and interdependently.
    • Accept and manage change. Maintain composure and overcome stress in any situation.
    • Identify efficiencies and suggest improvements in workflow. 
    • Display high standards of ethical conduct, honesty, and integrity. Lead by example. 
    • Understand, endorse, and communicate the St. Joseph County Public Library’s policies and procedures in a courteous, friendly, and positive manner.
    • Be enthusiastic, creative, flexible, energetic, value diversity, and possess a sense of humor.
    • Solve problems in a professional manner with library patrons, co-workers, and Leadership.
    • Form and maintain excellent working relationships.
    • Manage confidential information appropriately.
    • Work patiently and creatively with all patrons.
    • Provide excellent customer service. 
    • Teach and instruct others on a variety of topics.
    • Become proficient with current library technology.
    • Take charge in emergency situations if assigned as Librarian in Charge (full-time only).
    • Medical, Dental, and Vision Health Plans
    • Employer Sponsored Pension Plan (Fully Vested after 10 Years of Service)
    • Public Employees' Retirement Fund and Hoosier S.T.A.R.T 457(b) Employee Funded Retirement Plans
    • Flexible Spending Account (FSA)
    • Employer Sponsored Life/AD&D and Long Term Disability Insurance
    • Employee Assistance Program
    • Tuition Reimbursement
    • 128 Vacation Hours (16 days) annually
    • 80 Sick Hours (10 days) annually 
    • 10 Paid Holidays

    Other facts

    Tech stack
    Customer Service,Communication Skills,Organizational Skills,Technology Proficiency,Problem Solving,Teamwork,Dependability,Punctuality,Trustworthiness,Ethical Conduct,Flexibility,Creativity,Diversity Awareness,Teaching Skills,Library Technologies,Cash Register Operations

    About St. Joe County Public Library

    The St. Joe County Public Library (SJCPL) has been serving our community since 1889. We’re a dynamic, creative organization that believes libraries should spark curiosity, build community, and make learning feel fun.

    Across 10 locations, we offer everything from book clubs and author talks to digital media production, maker tools, and hands-on learning spaces. Our culture is collaborative, innovative, and full of people who genuinely love what they do.

    If you’re looking for a workplace where ideas matter, creativity is celebrated, and every day brings something new, SJCPL is a place to belong. Learn more at sjcpl.org.

    Team size: 51-200 employees
    LinkedIn: Visit
    Industry: Libraries
    Founding Year: 1889

    What you'll do

    • The Youth Services Library Assistant provides hands-on customer service, assisting patrons with library accounts and transactions. They also connect patrons with library services and materials, perform circulation duties, and help with various projects and topics.

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    Frequently Asked Questions

    What does St. Joe County Public Library pay for a Youth Services Library Assistant?

    St. Joe County Public Library offers a competitive compensation package for the Youth Services Library Assistant role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

    What does a Youth Services Library Assistant do at St. Joe County Public Library?

    As a Youth Services Library Assistant at St. Joe County Public Library, you will: the Youth Services Library Assistant provides hands-on customer service, assisting patrons with library accounts and transactions. They also connect patrons with library services and materials, perform circulation duties, and help with various projects and topics..

    Why join St. Joe County Public Library as a Youth Services Library Assistant?

    St. Joe County Public Library is a leading Libraries company. The Youth Services Library Assistant role offers competitive compensation.

    Is the Youth Services Library Assistant position at St. Joe County Public Library remote?

    The Youth Services Library Assistant position at St. Joe County Public Library is based in South Bend, Indiana, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Youth Services Library Assistant position at St. Joe County Public Library?

    You can apply for the Youth Services Library Assistant position at St. Joe County Public Library directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about St. Joe County Public Library on their website.