Community Clinic is a patient-directed Community Health Center, which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately.  We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first. Community Clinic recognizes that every employee plays a vital role.  We care.  You belong. 

Job Summary

Community Clinic is seeking a detail-oriented Referral Specialist. This position is responsible for processing referral requests initiated by medical providers. Responsibilities include completing and tracking required documentation, verifying patient eligibility, reviewing details with patients, and monthly reporting. Knowledge of medical terminology a plus. This is a full-time, In-person Monday-Friday 8:00 AM - 5:00 PMposition

Key Responsibilities 

• Maintains tracking and appropriate documentation on referrals. 
• Assembles information concerning patient’s clinical background and provides appropriate clinical documentation to the specialist/outside agency accepting referral. 
• Ensures that referrals are addressed in a timely manner. 
• Reviews details and expectations about the referral with patients, when applicable. 
• Provides monthly referral report to Clinical Manager. 
• Ability to travel for activities such as meetings, classes, and workshops. Must be able to travel by air as needed to attend training, conferences, and related activities, including overnight travel.

Qualifications

• High School diploma or equivalent is required.  
• Bilingual (Spanish/English or Marshallese/English) is a plus.
• Proficient spelling ability in English is necessary.
• Previous medical clerical experience preferred. 

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community! 
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and 10 Annual Paid Holidays
  • Employee Discounts for Care