About this role
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Job Type:
RegularScheduled Hours:
40
💙 Why You’ll Love Working with St. Elizabeth Healthcare
At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
🌟 Benefits That Support You
We invest in you — personally and professionally.
Enjoy:
- Competitive pay and comprehensive health coverage within the first 30 days.
- Generous paid time off and flexible work schedules
- Retirement savings with employer match
- Tuition reimbursement and professional development opportunities
- Wellness, mental health, and recognition programs
- Career advancement through mentorship and internal mobility
Job Summary:
The Registration Manager reports to the Director Patient Registration and is responsible for all aspects of registration functions at all hospital locations. The Manager leads the staff and partners with the clinical, administrative, and financial leaders to effectively deliver quality care and positive Revenue Cycle outcomes.Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
- Manages patient access activities to meet the goals of the department which include patient experience, accurate information, and point of service collections. Meets the needs of departments, visitors, physicians, and office staff. Responsible for training and updating the Code Yellow plans to prepare employees for Disaster procedures. Maintains collaborative working relationships with other hospital departments. Oversees scheduling of staff to ensure patient needs are met.
- Train, develop and coach staff. Evaluate and review performance with personnel. Initiate or recommend necessary counseling, disciplinary actions, and termination actions.
- Maintains department expenses to ensure both FTE and operating expenses are within the established department budget.
- Assists in maintaining compliance with managed care controls and overseeing special handling of accounts.
- Ensures equipment is in good working order for efficient operation in the Registration department.
- Performs other duties as assigned.
Education, Credentials, Licenses:
Bachelor’s Degree or HS diploma with equivalent experience.
Specialized Knowledge:
Interpersonal skills
PC skills required
Microsoft Office
Medical Terminology
Epic
Budgeting
Kind and Length of Experience:
2 years’ experience in a leadership role.
FLSA Status:
ExemptRight Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
Other facts
About St. Elizabeth Healthcare
St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Greater Cincinnati region. For more than 150 years, St. Elizabeth has been the heart and soul of healthcare in Northern Kentucky. Founded with one small hospital in 1861, St. Elizabeth Healthcare now operates six facilities throughout Northern Kentucky and Southeast Indiana – St. Elizabeth Covington, St. Elizabeth Edgewood, St. Elizabeth Florence, St. Elizabeth Ft. Thomas, St. Elizabeth Grant and St. Elizabeth Dearborn. St. Elizabeth also has vast resources to serve the Greater Cincinnati area, including almost 1,200 licensed beds; a physician organization, which includes more than 100 primary care and specialty office locations; 1,200 physicians with admitting privileges; nearly 8,500 associates; more than 1,200 volunteers; and three freestanding imaging centers and two ambulatory surgery centers.
Our mission is to provide comprehensive and compassionate care that improves the health of the people we serve. We accomplish this through state-of the-art technology and nearly 8,500 associates, led by a well-respected board and executive leadership team who love this organization and our community.
What you'll do
- The Registration Manager is responsible for overseeing all aspects of registration functions at hospital locations, ensuring quality care and positive revenue cycle outcomes. This includes managing patient access activities, training staff, and maintaining collaborative relationships with other departments.
Ready to join St. Elizabeth Healthcare?
Take the next step in your career journey