HVAC Service Manager
full-time•Tempe•$100k - $140k
Summary
About this role
We are seeking HVAC Service Manager for a direct hire role with a Commercial HVAC/R and plumbing Mechanical Contractor in Tempa, AZ
Pay: 100K-140K (includes bonuses/incentives) per year depending on experience
Benefits:
• Medical, Dental, Vision Insurance
• Life Insurance
• Profit Sharing Retirement Plan
• ZayZoon – Wages on Demand
• Paid Holidays, Eligible after 30 days or 160 hours worked.
• 48 Hours of PTO, Eligible for use after 520 hours worked.
• 40 Hours of Sick Time, Eligible for use after 90 days.
JOB PURPOSE
The Commercial HVAC Service Manager is responsible for managing and growing the commercial
service department, ensuring operational excellence, customer satisfaction, and profitable growth.
This role oversees day-to-day service operations, leads the field service team, and drives new account
sales through proactive business development and client relationship management.
Reporting to the Director of Service (or Director of Operations), the Service Manager ensures efficient
execution of service activities while expanding the company's customer base and contract portfolio.
RESPONSIBILITIES FOR HVAC SERVICE MANAGER
QUALIFICATIONS FOR HAVC SERVICE MANAGER
If you are interested in learning more about this role, please submit your resume for immediate consideration!
Feel free to text “Tempe” to 321-418-6672 for faster response.
INDH
Pay: 100K-140K (includes bonuses/incentives) per year depending on experience
Benefits:
• Medical, Dental, Vision Insurance
• Life Insurance
• Profit Sharing Retirement Plan
• ZayZoon – Wages on Demand
• Paid Holidays, Eligible after 30 days or 160 hours worked.
• 48 Hours of PTO, Eligible for use after 520 hours worked.
• 40 Hours of Sick Time, Eligible for use after 90 days.
JOB PURPOSE
The Commercial HVAC Service Manager is responsible for managing and growing the commercial
service department, ensuring operational excellence, customer satisfaction, and profitable growth.
This role oversees day-to-day service operations, leads the field service team, and drives new account
sales through proactive business development and client relationship management.
Reporting to the Director of Service (or Director of Operations), the Service Manager ensures efficient
execution of service activities while expanding the company's customer base and contract portfolio.
RESPONSIBILITIES FOR HVAC SERVICE MANAGER
- Oversee all aspects of commercial HVAC service operations, including maintenance, repairs,
- and emergency response.
- Manage scheduling, dispatching, and technician workloads to ensure optimal efficiency and
- response times for their respective customers.
- Monitor work quality, compliance, and safety standards to ensure consistent service
- excellence.
- Review and approve work orders, quotes, and service reports to maintain accuracy and
- profitability.
- Actively pursue and secure new commercial service accounts through prospecting,
- networking, and relationship building.
- Develop proposals, quotes, and service agreements tailored to client needs.
- Manage existing customer relationships to ensure satisfaction, identify upsell opportunities,
- and encourage renewals or contract expansions.
- Lead, train, and motivate service technicians, dispatchers, and coordinators to achieve
- departmental objectives.
- Facilitate regular team meetings to review safety, scheduling, and performance updates.
- Serve as a primary point of contact fore key commercial clients.
- Respond to escalating service issues and ensure timely resolution.
- Track and report on sales, service revenue, labor utilization, and profit margins.
- Maintain accurate and timely documentation for all service and sales activities.
QUALIFICATIONS FOR HAVC SERVICE MANAGER
- High school diploma or equivalent required; associate or technical degree in HVAC,
- mechanical systems, or related field preferred.
- Minimum 5–7 years of commercial HVAC experience, including 2–3 years in a supervisory
- or management role.
- Demonstrated success in HVAC service operations and new business development or
- sales.
- Strong understanding of commercial HVAC systems, maintenance agreements, and service
- delivery models.
- Proven ability to drive sales growth and maintain strong customer relationships.
- Proficiency with service management and CRM software (e.g., Service Titan, or similar).
- EPA certification and HVAC licensing preferred.
If you are interested in learning more about this role, please submit your resume for immediate consideration!
Feel free to text “Tempe” to 321-418-6672 for faster response.
INDH
Other facts
Tech stack
HVAC Service Management,Customer Satisfaction,Business Development,Sales Growth,Team Leadership,Scheduling,Dispatching,Work Quality Monitoring,Compliance,Safety Standards,Proposal Development,Relationship Management,Service Management Software,EPA Certification,HVAC Licensing
About SST Direct
WHO WE ARE
Superior Skilled Trades is a Veteran / Minority owned national skilled trade staffing provider. We help our clients maintain projects on schedule and within budget.
We specialize in providing staffing for the following industries: Oil & Gas, Heavy Industrial, Civil & Engineering, Aerospace, Automation, Renewable Energy and Commercial Construction. Our trades include (but are not limited to):
Electricians, Plumbers, Millwrights, Welders, Carpenters, Concrete Finishers, Equipment Operators, Technicians / Mechanics, Skilled General Labor / Helpers
We also provide Contract, Temp-to-Hire, and Direct Hire options.
Team size: 11-50 employees
Industry: Staffing and Recruiting
Founding Year: 2018
What you'll do
- The HVAC Service Manager oversees all aspects of commercial HVAC service operations, ensuring operational excellence and customer satisfaction. They also lead the field service team and drive new account sales through proactive business development.
Ready to join SST Direct?
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Frequently Asked Questions
What does SST Direct pay for a HVAC Service Manager?
SST Direct offers a competitive compensation package for the HVAC Service Manager role. The salary range is USD 100k - 140k per year. Apply through Clera to learn more about the full compensation details.
What does a HVAC Service Manager do at SST Direct?
As a HVAC Service Manager at SST Direct, you will: the HVAC Service Manager oversees all aspects of commercial HVAC service operations, ensuring operational excellence and customer satisfaction. They also lead the field service team and drive new account sales through proactive business development..
Why join SST Direct as a HVAC Service Manager?
SST Direct is a leading Staffing and Recruiting company. The HVAC Service Manager role offers competitive compensation.
Is the HVAC Service Manager position at SST Direct remote?
The HVAC Service Manager position at SST Direct is based in Tempe, Arizona, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the HVAC Service Manager position at SST Direct?
You can apply for the HVAC Service Manager position at SST Direct directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about SST Direct on their website.