About this role
About the Role
Role: Property Program Manager, Asia Pacific (Based in Malaysia)
Main Responsibilities:
Manage PMO governance, reporting, and data accuracy across the Property portfolio in Asia Pacific. Oversee the Property Governance System (PGS) and Airtable, ensuring alignment with global standards and consistency in project data.
1. Systems & Data Management
- Administer user access, licensing, and permissions for Airtable and PGS.
- Maintain accurate project data for reporting and performance tracking.
2. Reporting & Insights
- Produce weekly, monthly, and ad hoc project reports using PGS and Airtable.
- Champion the roll out and adoption of the PGS within the Property Projects team and stakeholders.
- Creation of new project plans on the PGS and ensuring plans are approved and owned by the Project Managers.
- Coordinate portfolio reporting and support the Property Director with insights.
- Partner with Finance and Project Managers to validate budgets, forecasts, and timelines.
3. Governance & Standards
- Embed project management tools and governance and provide guidance and best practice to the project team.
- Support the Property Director with the coordination of other projects such as Project Refresh when required.
- Ensure project plans, risks, and mitigations are updated weekly in PGS.
4. Stakeholder Collaboration
- Serve as APAC’s key PMO contact
- Support Project Managers in system use, reporting setup, and troubleshooting.
- Coordinate clear communication and action tracking across projects.
5. Continuous Improvement
- Identify opportunities to streamline workflows and automate reporting.
- Test and implement system enhancements and data process improvements.
- Support special projects such as Project Refresh or other Property initiatives.
Person Specification:
- Experience of working in a PMO environment.
- Experience of project reporting at various levels
- Hands-on experience with Airtable administration and workflow automation is preferred but not essential
- Strong proficiency in Excel or Google Sheets for data validation and reporting.
- Excellent organizational skills and a keen eye for data accuracy and process compliance.
- Strong communication and collaboration skills across regional and global teams.
- Familiarity with project management principles and reporting tools.
What We Offer
- The opportunity to support a growing company and shape regional project systems.
- A collaborative and supportive team environment with global visibility.
- Continuous learning, system training, and professional development opportunities.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
Other facts
About SSP
SSP is a global leading operator of food and beverage outlets in travel locations employing 49,000 colleagues in around 3,000 units across nearly 40 countries.
We specialise in designing, creating and operating a diverse range of food and drink outlets in airports, train stations and other travel hubs across six formats: sit-down and quick service restaurants, bars, cafés, lounges, and food-led convenience stores. Our extensive portfolio of brands features a mix of international, national, and local brands, tailored to meet the diverse needs of our clients and customers.
Our purpose is to be the best part of the journey, and our focus is on making every journey taste better – bringing great food and welcoming hospitality to travellers across the globe. Sustainability is crucial for our long-term success, and we aim to deliver positive impact for our business while uniting stakeholders to promote a sustainable food travel sector.
Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.
• TEAM. Team is everything. We actively support, respect and care for each other. With collaboration at the heart, we build strong relationships and deliver safe outcomes.
• PASSION. We bring energy, passion and commitment to everything that we do. Taking pride in our work, we go the extra mile to make every journey count.
• CURIOSITY. We approach everyday with open minds and thoughtful questions. We are agile and customer-focused, always looking for ways to deliver an exceptional experience.
• OWNERSHIP. We own our role completely, caring for every detail that shapes the SSP experience. Through genuine hospitality and continuous improvement, we make every moment matter.
www.foodtravelexperts.com
What you'll do
- The Property Program Manager will manage PMO governance, reporting, and data accuracy across the Property portfolio in Asia Pacific. They will oversee the Property Governance System and ensure alignment with global standards.
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