About this role
Assistant Restaurant Manager – Multi-Unit
Big Rig | Ottawa International Airport (YOW)
- $50,000 – $55,000 annually
- Quarterly bonus potential
- Year-end super bonus potential
- Free employee parking | RRSP matching
Big Rig at Ottawa International Airport is looking for a multi-unit Assistant Restaurant Manager who thrives in a fast-paced environment and enjoys supporting operations across more than one location.
This is a hands-on leadership role for someone who knows how to run shifts, develop teams, and keep service standards high — even when things get busy (which they will).
What You’ll Do
- Partner with the Restaurant General Manager to support daily operations across multiple units
- Lead by example on the floor, ensuring strong guest service and smooth service flow
- Recruit, train, coach, and develop Food Travel Experts
- Assign daily goals, tasks, and shift coverage to meet operational needs
- Maintain merchandising, inventory levels, and brand standards
- Monitor sales performance and support cost control efforts
- Ensure compliance with company policies and provincial health & sanitation standards
- Support office and admin functions including scheduling, payroll, inventory, and receiving
What We’re Looking For
- Minimum 2 years of food & beverage management experience
- Experience in casual dining required
- Strong shift leadership and the ability to manage multiple priorities
- Proven ability to handle conflict, work under pressure, and make sound decisions
- Excellent communication skills (English required; French bilingualism an asset)
- Organized, reliable, and comfortable supporting more than one location
Why This Role Works
- Exposure to multi-unit operations — great development for future leaders
- A busy airport environment where no two days are the same
- Competitive pay, bonus potential, and strong benefits
- Support from an experienced operations team
Ready to Step Up?
If you’re ready to grow your leadership skills and take on a dynamic, multi-unit role at YOW — we’d love to meet you.
Apply today and join the Big Rig team at Ottawa International Airport.
Additional Statements
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:
SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.
Other facts
About SSP
SSP is a global leading operator of food and beverage outlets in travel locations employing 49,000 colleagues in around 3,000 units across nearly 40 countries.
We specialise in designing, creating and operating a diverse range of food and drink outlets in airports, train stations and other travel hubs across six formats: sit-down and quick service restaurants, bars, cafés, lounges, and food-led convenience stores. Our extensive portfolio of brands features a mix of international, national, and local brands, tailored to meet the diverse needs of our clients and customers.
Our purpose is to be the best part of the journey, and our focus is on making every journey taste better – bringing great food and welcoming hospitality to travellers across the globe. Sustainability is crucial for our long-term success, and we aim to deliver positive impact for our business while uniting stakeholders to promote a sustainable food travel sector.
Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.
• TEAM. Team is everything. We actively support, respect and care for each other. With collaboration at the heart, we build strong relationships and deliver safe outcomes.
• PASSION. We bring energy, passion and commitment to everything that we do. Taking pride in our work, we go the extra mile to make every journey count.
• CURIOSITY. We approach everyday with open minds and thoughtful questions. We are agile and customer-focused, always looking for ways to deliver an exceptional experience.
• OWNERSHIP. We own our role completely, caring for every detail that shapes the SSP experience. Through genuine hospitality and continuous improvement, we make every moment matter.
www.foodtravelexperts.com
What you'll do
- The Assistant Restaurant Manager will partner with the Restaurant General Manager to support daily operations across multiple units and lead by example to ensure strong guest service. Responsibilities include recruiting, training, and developing staff, as well as maintaining inventory levels and compliance with health standards.
Ready to join SSP?
Take the next step in your career journey