About this role
Job Description
- $20.96 / hour
- Part Time Hours
- Weekend availability required
- Free Employee Parking
- Comprehensive Benefits after one year
- Employee Meal Plan
SSP Canada operates more than 30 restaurants throughout Toronto Pearson International Airport. The Food Service Associate plays a vital role in delivering excellent customer experiences by efficiently handling transactions, ensuring accurate cash management, serving clients and maintaining a welcoming dining atmosphere, all while upholding company standards and service excellence.
Responsibilities:
- Understand that our guest is our #1 priority.
- Greet guests in a courteous and friendly manner.
- Follow all recipes and practice portion control to prepare, garnish, and present ordered items.
- Maintain proper and adequate set-up of the kitchen/station on a daily basis. This includes requisitioning and stocking of all required food, paper products, and condiments.
- Process orders and enter them accurately into the POS system.
- Receive payment from the customer and process change.
- Handles, stores, and rotates all products properly.
Skills and Other Requirements:
- One year experience working in food service environment is strongly preferred.
- Smart Serve certification
- High school diploma preferred
- Verbal and written communication is essential
- Ability to read, speak, and understand the English language in order to communicate with guests
- Ability to read, speak, and understand the French language is an asset
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
- Ability to remember, recite, and promote the variety of menu items
- Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check
- Ability to stand and work in confined spaces for long period of time
SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.
This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:
Other facts
About SSP
SSP is a global leading operator of food and beverage outlets in travel locations employing 49,000 colleagues in around 3,000 units across nearly 40 countries.
We specialise in designing, creating and operating a diverse range of food and drink outlets in airports, train stations and other travel hubs across six formats: sit-down and quick service restaurants, bars, cafés, lounges, and food-led convenience stores. Our extensive portfolio of brands features a mix of international, national, and local brands, tailored to meet the diverse needs of our clients and customers.
Our purpose is to be the best part of the journey, and our focus is on making every journey taste better – bringing great food and welcoming hospitality to travellers across the globe. Sustainability is crucial for our long-term success, and we aim to deliver positive impact for our business while uniting stakeholders to promote a sustainable food travel sector.
Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.
• TEAM. Team is everything. We actively support, respect and care for each other. With collaboration at the heart, we build strong relationships and deliver safe outcomes.
• PASSION. We bring energy, passion and commitment to everything that we do. Taking pride in our work, we go the extra mile to make every journey count.
• CURIOSITY. We approach everyday with open minds and thoughtful questions. We are agile and customer-focused, always looking for ways to deliver an exceptional experience.
• OWNERSHIP. We own our role completely, caring for every detail that shapes the SSP experience. Through genuine hospitality and continuous improvement, we make every moment matter.
www.foodtravelexperts.com
What you'll do
- The Food Service Cashier is responsible for efficiently handling transactions and ensuring accurate cash management while delivering excellent customer experiences. They must maintain a welcoming dining atmosphere and uphold company standards.
Ready to join SSP?
Take the next step in your career journey