About this role
Director, IT Solutions
- Location: Hybrid - within a commutable distance of Ashburn, VA
- Compensation: 130,000 - $170,000 + bonus
- Reports to: Chief Information Officer
SSP America is seeking a Director, IT Solutions to lead enterprise technology strategy across cybersecurity, enterprise and field architecture, product ownership, and cloud platforms. This is a hands-on leadership role responsible for the integration, security, and performance of IT systems supporting a complex, distributed hospitality operation.
This role partners closely with senior leadership and represents North America in coordination with our global parent organization.
Key Responsibilities
- Lead IT strategy and execution across enterprise architecture, cybersecurity, product ownership, and cloud platforms (Microsoft 365 / Azure)
- Oversee and mentor technical leaders and product owners
- Drive secure, scalable, and integrated solutions across multiple platforms and vendors
- Own architecture standards, roadmaps, and major solution design decisions
- Partner with business and operations leaders to deliver technology aligned to operational needs
- Manage external vendors, MSPs, and SaaS partners with clear governance and SLAs
Qualifications
- Bachelor’s degree in Computer Science, Information Systems, or related field (advanced degree preferred)
- 10+ years of progressive IT experience, including 5+ years in technical leadership and/or architecture roles
- Broad expertise across cloud platforms, cybersecurity, enterprise systems, and collaboration tools
- Proven ability to design and implement integrated solutions across vendors and technologies
- Experience supporting hospitality, retail, or multi-site operations is a plus
- Strong executive communication and stakeholder management skills
Additional Details
- Full-time, exempt role
- Hybrid - within a commutable distance of Ashburn, VA area
- Approximately 20% travel across the U.S. and Canada
- Must be eligible to work in the U.S. without sponsorship and meet airport security requirements
Compensation
Competitive executive-level compensation, including base salary and bonus, commensurate with experience.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or and other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
Other facts
About SSP
SSP is a global leading operator of food and beverage outlets in travel locations employing 49,000 colleagues in around 3,000 units across nearly 40 countries.
We specialise in designing, creating and operating a diverse range of food and drink outlets in airports, train stations and other travel hubs across six formats: sit-down and quick service restaurants, bars, cafés, lounges, and food-led convenience stores. Our extensive portfolio of brands features a mix of international, national, and local brands, tailored to meet the diverse needs of our clients and customers.
Our purpose is to be the best part of the journey, and our focus is on making every journey taste better – bringing great food and welcoming hospitality to travellers across the globe. Sustainability is crucial for our long-term success, and we aim to deliver positive impact for our business while uniting stakeholders to promote a sustainable food travel sector.
Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.
• TEAM. Team is everything. We actively support, respect and care for each other. With collaboration at the heart, we build strong relationships and deliver safe outcomes.
• PASSION. We bring energy, passion and commitment to everything that we do. Taking pride in our work, we go the extra mile to make every journey count.
• CURIOSITY. We approach everyday with open minds and thoughtful questions. We are agile and customer-focused, always looking for ways to deliver an exceptional experience.
• OWNERSHIP. We own our role completely, caring for every detail that shapes the SSP experience. Through genuine hospitality and continuous improvement, we make every moment matter.
www.foodtravelexperts.com
What you'll do
- Lead IT strategy and execution across enterprise architecture, cybersecurity, product ownership, and cloud platforms. Manage external vendors and ensure the integration, security, and performance of IT systems.
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