About this role
Summary/Objective:
The General Manager supervises operations and management staff. The general manager gives specific direction for each department head. As part of this supervision, a general manager hires, trains, coaches and disciplines lower-level managers, supervisors, and ILA workforce. This employee sets incentives for workers, appraises the efficiency of departments and creates strategic plans for the business based on company goals. The general manager collaborates with people higher up in the organization and with those he supervises to achieve these goals. Additionally, is responsible for budgeting resources toward supplies, equipment and hiring.
Essential Responsibilities:
- Responsible for the supervision of subordinate personnel to ensure that all work is accomplished in a consistent manner with organizational requirements and goals.
- Work with marketing team when establishing contracts.
- Work with contract team when establishing rates.
- Work with Port Authority to ensure lease commitments are maintained, and daily operations are worked in a safety and efficient manner.
- Engage current and future customers regularly to ensure satisfaction and address concerns.
- Participate in the settlements of on-the-job grievances and labor relations.
- Implement schedule and policy changes.
- Ensure that continuous improvement is being made with regards to policies, procedures, goals, and objectives.
- Ensure that staff members comply with administrative policies and procedures, safety rules, union contracts, and government regulations.
- Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.
- Monitor spending to ensure that expenses are consistent with approved budgets.
- Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services.
- Set operations policies and standards, including determination of safety procedures.
- All other duties as assigned.
Qualifications:
- Bachelor’s Degree
- 7-10 years of container operations management experience in senior roles.
- Thorough knowledge of container terminal operations and regulations.
- Must have valid DL.
- Proven leadership skills.
- Experience with computerized operating systems.
- Knowledge of safety and accident prevention codes and regulations.
- Knowledge and understanding of cargo stowage and stability are strongly desired.
- Knowledge of local unions dispatching rules, work rules, and contracts.
- Required to observe all safety and health requirements for container terminal environment.
- TWIC card required.
Supervisory Responsibilities: ☒ Yes
Indicate employees supervised: Superintendent and department personnel
Work environment:
- Required job duties are normally performed in a climate-controlled office environment.
- Exposure to computer screens.
- The noise level in the work environment is usually moderate.
- The position may be required to travel
SSA Marine is an Equal Opportunity Employer
Other facts
About SSA Marine
Founded by Fred R. Smith in 1949 as Bellingham Stevedoring Company, we began our first cargo handling operations in a small corner of Washington State. Driven by a pioneering spirit, our family-owned company saw steady growth over the years, expanding up and down the West Coast to operate a significant market share of the major international terminals in the eastern Pacific. Today, we have become a global enterprise spanning more than 260 locations across five continents.
We continue to broaden our reach by developing new locations and upgrading existing facilities, providing some of the most technologically advanced facilities in the world.
We partner to move commerce with efficiency, flexibility, and integrity.
With operations across five continents and a vast network of interconnected transportation solutions, we open new opportunities that accelerate the growth and pace of global business. Improving the customer experience is at the heart of everything we do, so we make purposeful investments in people, facilities and technical innovations that deliver the greatest customer value.
What you'll do
- The General Manager supervises operations and management staff, providing direction to department heads and ensuring that all work aligns with organizational goals. Responsibilities include hiring, training, budgeting, and collaborating with various teams to enhance operational efficiency.
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