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Facilities and Workplace Services Manager
full-timePhoenix

Summary

Location

Phoenix

Type

full-time

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About this role

Overview

Please note this position is based in our Phoenix, AZ Support Office.  The Campus Facilities & Workplace Operations Manager is responsible for facilities operations and workplace services at the Sprouts Farmers Market Support Office. This role plans, establishes goals and objectives by overseeing building maintenance, systems, and equipment, manages front-of-house functions including fitness center, and event spaces, and delivers a reliable, high-quality workplace experience for team members and guests. The role partners cross-functionally to ensure safety, compliance, and long-term facility performance, leads StoreCare teams, manages operating and capital budgets, and serves as the primary contact for facility incidents and emergency response.


Overview of Responsibilities

  • Lead all facilities operations for the Sprouts Corporate Campus, including buildings, out-parcels, parking garage, fitness center, and common areas, ensuring uninterrupted operations.
  • Make rapid, high-impact decisions under pressure to mitigate disruptions, control costs, and maintain a positive support office experience.
  • Oversee all hard services and building systems (HVAC, electrical, refrigeration, elevators, plumbing, fire/life safety, roofing, , landscaping, waste, and specialized equipment).
  • Oversee soft services, including janitorial programs, plant care, event spaces, breakroom amenities, wellness rooms, and workplace services.
  • Manage and communicate with relationships with vendor and contracts, including IFM partners, ensuring SLA, KPI, and quality compliance; lead MBRs, QBRs, and ABRs in partnership with Procurement.
  • Plan, execute, and oversee maintenance, repair, and capital projects end-to-end, including scope, quality control, scheduling, and invoice reconciliation.
  • Manage R&M and workplace OPEX/CAPEX budgets, including forecasting, cost controls, quote reviews, change orders, and invoice validation.
  • Conduct facility inspections and ensure compliance with lease terms, warranties, and all applicable local and state regulations.
  • Partner cross-functionally communicating with Architecture, Engineering, Construction, Real Estate, Compliance, Business Protection, and Loss Prevention to resolve complex facility and safety issues.
  • Analyze facility data and conditions to drive timely, cost-effective solutions that minimize disruption to employees and guests.
  • Drive operational excellence through explanation of standardized SOPs, RACI development, preventative maintenance programs, and continuous process improvement.
  • Manage space planning and workplace requests, including office assignments, moves, furniture and equipment (FFE), ADA, and ergonomic needs.
  • Cultivate a proactive, service-oriented culture that emphasizes accountability, empathy, responsiveness, and continuous improvement.
  • Provide 24/7 on-call support for urgent and unforeseen facility issues.

Qualifications

 

  • 8–10 years of facilities or maintenance management experience supporting corporate office environments; bachelor’s degree preferred or equivalent experience.
  • Proven ability to manage multiple projects and resolve complex facility issues under pressure using sound judgment.
  • Hands-on experience with facilities work order management systems and strong project management capabilities.
  • Deep technical knowledge of building systems, including HVAC, plumbing, electrical, automation, and controls.
  • Demonstrated success managing large operating and capital budgets ($10M–$20M).
  • Strong analytical, organizational, and time-management skills with the ability to prioritize effectively.
  • Excellent written and verbal communication skills and the ability to build effective relationships with internal stakeholders and vendors.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Professional certifications (IFMA, BOMI, PMP, CFM) and grocery or retail facilities experience preferred.

Skills & Competencies

  • Communication: Convey information, ideas, and feedback clearly and concisely in an engaging manner that helps others understand and retain the message; listening actively to others.
  • Customer Focus: Place a high priority on the team member and guests perspective when making decisions and taking action; implementing service practices that meet the organization’s needs.
  • Driving for Results: Set SMART goals and measure progress; tenaciously working to meet or exceed goals and making continuous improvement. Seeking innovative ways to solve problems that result in unique and differentiated solutions.
  • Positive Approach: Demonstrate a positive attitude in the face of difficult or challenging situations; provide an uplifting (yet realistic) outlook on what the future holds and the opportunities it might present.
  • Coaching and Developing Others: Engaging team members and teams in developing and committing to individual development plans that target specific behaviors, skills, or knowledge needed to ensure performance improvement or prepare for success in new responsibilities; planning and supporting the development of individual skills and abilities.
  • Leading Change: managing the new office dynamic and supporting the new location and ways of working.

 



Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

  • Competitive pay
  • Sick time plan that you can use to support you or your immediate families health
  • Vacation accrual plan
  • Opportunities for career growth
  • 15% discount for you and one other family member in your household on all purchases made at Sprouts
  • Flexible schedules
  • Employee Assistance Program (EAP)
  • 401(K) Retirement savings plan with a generous company match
  • Company paid life insurance
  • Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

  • Bonus based on company and/or individual performance
  • Affordable benefit coverage, including medical, dental and vision
  • Health Savings Account with company match
  • Pre-tax Flexible Spending Accounts for healthcare and dependent care
  • Company paid short-term disability coverage
  • Paid parental leave for both mothers and fathers
  • Paid holidays

 

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free.  We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

 

 You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.


Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

 

At Sprouts, we’re committed to fostering an inclusive, respectful, and caring workplace culture.
Our Team Member Resource Groups (TMRGs) create spaces for connection, support, and growth. Every team member is welcome to join one or more of our five groups:

  • Inspiring Women at Sprouts
  • Rainbow Alliance at Sprouts
  • Sabor at Sprouts
  • Soul at Sprouts
  • Honored to Serve at Sprouts

Together, these groups celebrate diversity and empower our team to thrive.

 

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

 

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

 

California Residents: We collect information in accordance with California law, please see here for more information.

Other facts

Tech stack
Facilities Management,Project Management,Building Systems,Budget Management,Vendor Management,Compliance,Analytical Skills,Communication Skills,Customer Focus,Problem Solving,Coaching,Change Management,Time Management,Organizational Skills,Technical Knowledge,Service Orientation

About Sprouts Farmers Market

Sprouts is the place where goodness grows. True to its farm-stand heritage, Sprouts offers a unique grocery experience featuring an open layout with fresh produce at the heart of the store.

Sprouts inspires wellness naturally with a carefully curated assortment of better-for-you products paired with purpose-driven people. The healthy grocer continues to bring the latest in wholesome, innovative products made with lifestyle-friendly ingredients such as organic, plant-based and gluten-free.

Headquartered in Phoenix, and one of the fastest growing retailers in the country, Sprouts employs more than 35,000 team members and operates more than 350 stores in 23 states nationwide. To learn more about Sprouts, and the good it brings communities, visit about.sprouts.com.

One thing is for sure: working at Sprouts is a lot of fun! Sounds right up your alley? All you need is a passion for people and flair for food. We can show you the rest.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Retail
Founding Year: 2002

What you'll do

  • The Facilities and Workplace Services Manager oversees all facilities operations, ensuring uninterrupted services and managing building maintenance and workplace services. This role also involves managing budgets, vendor relationships, and compliance with safety regulations.

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Frequently Asked Questions

What does a Facilities and Workplace Services Manager do at Sprouts Farmers Market?

As a Facilities and Workplace Services Manager at Sprouts Farmers Market, you will: the Facilities and Workplace Services Manager oversees all facilities operations, ensuring uninterrupted services and managing building maintenance and workplace services. This role also involves managing budgets, vendor relationships, and compliance with safety regulations..

Why join Sprouts Farmers Market as a Facilities and Workplace Services Manager?

Sprouts Farmers Market is a leading Retail company.

Is the Facilities and Workplace Services Manager position at Sprouts Farmers Market remote?

The Facilities and Workplace Services Manager position at Sprouts Farmers Market is based in Phoenix, Arizona, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Facilities and Workplace Services Manager position at Sprouts Farmers Market?

You can apply for the Facilities and Workplace Services Manager position at Sprouts Farmers Market directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Sprouts Farmers Market on their website.