Director of Community Services
full-time•Marlborough
About this role
POSITION DESCRIPTION:
The Director of Community Services oversees the agency’s SCO/One Care, Protective Services and Money Management programs via direct supervision of 3 Program Managers. The Director will track, analyze and utilize data to ensure compliance with standards and promote continuous quality improvement. The Director supports professional development of staff throughout the agency by designing and maintaining the initial and ongoing training programs. It’s essential for this Director to collaborate with agency leadership, particularly fellow Directors and the Chief Operating Officer, to model and advance the agency’s mission.
The compensation range for this role is $90,000.
QUALIFICATIONS:
GENEROUS BENEFITS:
ABOUT US:
For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.
We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.
We believe in and are looking for new staff who embrace:
The Director of Community Services oversees the agency’s SCO/One Care, Protective Services and Money Management programs via direct supervision of 3 Program Managers. The Director will track, analyze and utilize data to ensure compliance with standards and promote continuous quality improvement. The Director supports professional development of staff throughout the agency by designing and maintaining the initial and ongoing training programs. It’s essential for this Director to collaborate with agency leadership, particularly fellow Directors and the Chief Operating Officer, to model and advance the agency’s mission.
The compensation range for this role is $90,000.
QUALIFICATIONS:
- Master’s degree in Social Work, Management, Public Health or related field preferred. Bachelor’s Degree with three years’ experience may be substituted for Master’s degree
- Three years’ experience as a Supervisor or Program Manager, preferably in a clinical setting.
- Familiarity with community services for elders and the Massachusetts aging network preferred.
- Commitment to quality, community-based, consumer-directed care.
- Demonstrated planning, program development and management skills.
- Demonstrated leadership ability and the ability to work in a team based organization.
- Demonstrated flexibility and creative problem solving abilities.
- Excellent verbal, written and computer skills.
GENEROUS BENEFITS:
- 3 weeks of vacation in first year
- Birthday off
- 13 paid holidays
- 3 paid personal days
- 15 paid sick days per year (You can accumulate up to 450hrs/12weeks)
- Health & dental insurance with employer contribution
- Life and long-term disability insurance at no cost to employee
- Flexible Spending Plan
- Employee Assistance Plan
- 401K Retirement Savings Plan w/ employer contribution
- Mileage reimbursement
- Flexible Work Options available after 6 months for most positions; alternate start time between 8:00 and 9:30 a.m., 4-day work week, 4.5-day work week, telecommuting work option, remote work option
- Employee referral bonuses
- Free parking
- Commitment to promoting from within
ABOUT US:
For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.
We are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference – each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.
We believe in and are looking for new staff who embrace:
- Accountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.
- Continuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.
- Transparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.
What you'll do
- The Director oversees the agency’s community services programs and supervises three Program Managers. They are responsible for ensuring compliance with standards and promoting continuous quality improvement.
About Springwell
Springwell has a 40+ year history of creating, managing, and coordinating services for seniors, people with disabilities and those who provide care.
In July of 2022, we merged with BayPath Elder Services to increase our service area to more than 22 communities in Greater Boston and MetroWest.
Our team of 200 case managers, information and referral specialists, protective service workers, social workers, and RN's are professional, dependable, and compassionate resources for the people we serve. As a staff, we have amassed a wealth of knowledge and insight about the many public and private resources available. Our mission to provide services is guided by a commitment to the independence and self-determination of the people we serve.
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Frequently Asked Questions
What does a Director of Community Services do at Springwell?
As a Director of Community Services at Springwell, you will: the Director oversees the agency’s community services programs and supervises three Program Managers. They are responsible for ensuring compliance with standards and promoting continuous quality improvement..
Is the Director of Community Services position at Springwell remote?
The Director of Community Services position at Springwell is based in Marlborough, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Director of Community Services position at Springwell?
You can apply for the Director of Community Services position at Springwelldirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.