Lettings Assistant Branch Manager
About this role
Overview
Lead from the Front – Assistant Branch Manager at Felicity J Lord Clerkenwell
Are you a results-driven lettings expert ready to make a bigger impact? Felicity J Lord Clerkenwell is looking for a high-performing Assistant Branch Manager to help steer our team toward continued growth and excellence in one of London’s most competitive and rewarding markets. In this leadership role, you’ll take charge of day-to-day operations, mentor team members, and play a key part in exceeding branch targets. You'll be central to driving lettings performance while upholding the high standards of the Felicity J Lord name.
Backed by industry-leading training, a clear career path, and a strong brand presence, you’ll have everything you need to thrive in your next professional chapter.
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Benefits of being an Assistant Branch Manager at Felicity J Lord Estate Agents in Clerkenwell:
- £45,000 OTE
- Uncapped commission
- A guaranteed commission for two months whilst you build your pipeline
- A company car
- 30 days annual leave (includes bank holidays*)
- Continued training as you grow and develop within your role
- Fully-funded training course to help you achieve a nationally recognised qualification within the property industry, including ARLA membership
- Employee Assistance Programme (24/7 access to our confidential helpline)
- Eye care
- Employee Referral Bonus
- Company Pension Scheme
- Personal ‘Talk Time’ with our CEOs
- Opportunity to earn a place in the CEO Exclusive Achievers Club
- Opportunity to earn a place on the plane for the Spicerhaart Annual Incentive Trip
- Eligibility for our annual black tie Elevate Awards, in categories related to your role
A day in the life of an Assistant Branch Manager at Felicity J Lord Estate Agents in Clerkenwell:
- Liaising with prospective tenants and arranging property viewings in line with their needs
- Negotiating offers and agreeing new tenancies
- Marketing properties to tenants utilizing various marketing skills
- Developing and maintaining strong relationships with Landlords and Tenants
- Assisting the teams to successfully achieve KPI’s
- Providing support to your colleagues in your managers absence
- A focus on generating new and repeat business
- Canvassing the local area
- Ensuring properties adhere to health and safety standards
- Ensuring your colleagues and the business in risk-averse and following the highest compliance standards for all regulatory bodies.
Essential Skills of an Assistant Branch Manager at Felicity J Lord in Clerkenwell:
- Full UK Driving Licence for a manual vehicle
- Works well with others to create a team spirit and an enjoyable working environment
- Experience leading others in a professional environment
- A reputation for delivering outstanding customer service
- Ability to work under own initiative
- Good telephone manner
- Strong IT skills (Basic Microsoft Packages)
- Attention to detail
- An understanding of current legislation related to Residential Lettings
The Finer Details:
We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:
- Full UK Driving Licence
- Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
- We’ll need evidence of your right to work in the UK, in the form of:Passport/Birth Certificate
We will also need
- Proof of Address
- National Insurance
- Drivers Licence Check
Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.https://www.haart.co.uk/about-us/armed-forces-covenant/
Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/
What you'll do
- The Assistant Branch Manager will lead day-to-day operations, mentor team members, and drive lettings performance. They will also liaise with tenants, negotiate offers, and ensure compliance with health and safety standards.
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