About this role
Spectrum Health & Human Services
Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life.
Full time: 1280 Main street
SUMMARY OF POSITION FUNCTION:
Our Clinical Assistant provides clinical support services to Clinical Operations.
MAJOR DUTIES AND RESPONSIBILITIES:
- Knowledge and demonstration of agency core values in day-to-day activities
- Assures that the sites’ operation is in concert with the overall goals of the operating programs and Spectrum Human Services
- Assists counselors in completing needed court and referral source reports
- Assists counselors in completing monthly status update reports
- Acts as liaison for forensic referral sources
- Performs clinical activities as assigned including individual and group facilitation
- Performs copying, filing, other office support functions
- Runs and analyzes reports as directed by Managing Director of Clinical Operations
- Conduct outreach as appropriate for clients with a pattern of missed appointments
- Other duties as assigned
SKILLS/COMPETENCIES:
- Must possess skill and knowledge related to all facets of programmatic services
- Work effectively on multiple tasks concurrently; communicate exceptionally well in writing and orally
- Present a strong professional image
- Exercise exceptionally good judgment
- Must have computer skills, experience with all Microsoft products preferred
- Demonstrate excellent leadership; meet deadlines and work under pressure
- Must have sensitivity to individuals with disabilities and an ability to respond calmly to distress or upset in others.
EDUCATION REQUIREMENTS:
- High School Diploma Required
- Associate’s Degree in Human Services related field preferred
COMPENSATION:
$15.18-$19.36/hour
Other facts
About Spectrum Health & Human Services
Spectrum Health and Human Services, is a not- for-profit community mental health organization, recognized as one of the most innovative behavioral healthcare providers in Western New York.
Spectrum Health provides a wide range of services including treatment and rehabilitation of psychiatric disabilities, psychological problems, and substance-related disorders. Mental health programs for adults, adolescents, children and families who are experiencing a significant disturbance in functioning, emotional state, or pattern of behavior are readily available in many different communities.
As an employee, Spectrum Health offers a competitive salary and benefit program with flexible scheduling, and value for quality of life and work-life balance. The atmosphere is inclusive and welcoming and open.
Spectrum Health was designated a "Best Place to Work" in Buffalo Business First's annual survey in 2019, 2020, and 2021. The agency is regularly cited with local and regional awards for its thoughtful and impactful service. Spectrum Health was also named one of 2021Best Companies to Work for in New York State by the NYS Society of Human Resource Management.
What you'll do
- The Clinical Assistant provides clinical support services to Clinical Operations and assists counselors with various reports and documentation. They also perform clinical activities, office support functions, and outreach for clients with missed appointments.
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