Summary
Location
Wyre Forest, Kettering
Type
contract
About this role
Are you someone who loves helping people and solving problems? If yes, keep reading.
As a Customer Service Advisor, you’ll be the first point of contact for customers and visitors, answering questions, resolving, issues, and making sure every interaction is a positive one. You’ll use a variety of communication methods and tools to keep things running smoothly and professionally.
The role isn’t just about answering phones, it’s about building trust with our customers. You’ll be supported to grow your skills, stay up to date with our products and systems, and contribute to a team that values open communication, collaboration and continuous improvement.
If you’ve got a “customer first” mindset, strong communication skills, and enjoy working independently and part of a team, we’d love to hear from you.
Dutch speaking would also be beneficial for this position but not a deal breaker.
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Please note this is a 12 month fixed term contract.
Other facts
About Specsavers
What you'll do
- As a Customer Service Advisor, you will be the first point of contact for customers, answering questions and resolving issues. The role focuses on building trust and ensuring positive interactions with customers.
Ready to join Specsavers?
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