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Call Centre Advisor
full-timeGreater London

Summary

Location

Greater London

Type

full-time

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About this role

We are ideally looking for someone with strong communication skills from a call centre type environment to join the team doing customer care calls as well as some administration at Specsavers based in the offices in Cobham, you’ll be a key part of our business.

You’ll make sure all administration and clinic scheduling is completed in the most effective, efficient way possible, and you’ll always put the customers first. This will also involve updating customer files so attention to detail is key as are excellent communication skills as your clinical team are going to be carrying out clinics across the region.  Liaising with external parties is also part of the role, so confidence when dealing with people is essential.

The domiciliary side of this means you’ll be surrounded and supported by a team bringing care to the homes of the people who can’t come into our stores.

Essentially, you’ll be making a real difference here.  

Our team  

We have a wonderful team of dedicated people ready and waiting for you to meet and our offices are based in Cobham, so make sure you are able to drive there and that the commute is acceptable before applying please.

What’s on offer?  

As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:   

  • £27,000 per annum 
  • Monday to Friday working week 8.30am to 5.30pm
  • 20 days holiday plus bank holidays
  • Birthday Day off
  • Access to Specsavers Perks Scheme
  • WeCare Support 
  • Access to Headspace App

 

What we’re looking for? 

  • Call centre experience coupled with office experience and customer service skills

 

In short, if you’re ready to get started and drive your career and our practice forward, we can’t wait to hear from you. 

-LA1

Other facts

Tech stack
Communication Skills,Customer Service,Attention To Detail,Administration,Call Centre Experience,Liaising With External Parties

About Specsavers

Industry: Retail

What you'll do

  • The Call Centre Advisor will handle customer care calls and manage clinic scheduling and administration tasks. They will ensure effective communication and maintain customer files with attention to detail.

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Frequently Asked Questions

What does a Call Centre Advisor do at Specsavers?

As a Call Centre Advisor at Specsavers, you will: the Call Centre Advisor will handle customer care calls and manage clinic scheduling and administration tasks. They will ensure effective communication and maintain customer files with attention to detail..

Why join Specsavers as a Call Centre Advisor?

Specsavers is a leading Retail company.

Is the Call Centre Advisor position at Specsavers remote?

The Call Centre Advisor position at Specsavers is based in Greater London, England, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the Call Centre Advisor position at Specsavers?

You can apply for the Call Centre Advisor position at Specsavers directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.