Job Description

General Purpose of Job:  

Under the general direction of the Rehabilitation Manager, provides daily clerical and building upkeep support of the Rehabilitation Department.  Full time Rehab Support for Sparrow Carson Rehabilitation

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis.  Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

 

• Responds to calls and visits from employees, managers, and others and determines the urgency of the situation.


• Suggests appropriate referrals. Answers telephones, prioritizes, screens, and redirects calls. Answers questions, handles routine matters, and takes messages.


• Establishes, maintains and revises record keeping and filing system.


• Composes correspondence, memos, and reports, as instructed using a word processor, types, formats, edits, and proofreads a variety of materials, including correspondence, memos, reports, charts, statistics, and minutes, etc.


• Accurately maintains schedule of all new outpatients for physical therapy, speech therapy and occupational therapy.  Also assists with managing inpatient schedule as needed.


• Assists with daily functions of building and clinic (recording temperatures, cleaning appliances, linen ordering and stocking, office supplies, rehab supplies)


• Acts as a physical therapy aide as necessary and as assigned.


• Opens, reviews, prioritizes, and distributes interoffice and external mail.


• Obtains all insurance authorizations for rehabilitation referrals, and manages other insurance issues such as denials.  Also monitors inpatient hospital referrals for possible preauthorization needs


• Manages tracking and distribution of plans of care sent out by therapist and returned by providers.


• Performs daily reports (such as checking charges for accuracy)


• Manages charts for and marks for discharge those that have not schedule or plan of care has expired

Job Requirements

Work Experience	• One to three month clerical/secretarial/aide training and/or experience. • Coding and ICD9/10 experience required • Must have word processing experience. • Preferred - Microsoft Word and Excel experience.
Education	• Must be a HS graduate or equivalent.
Specialized Knowledge and Skills	• Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. • Computer literacy and adaptability required. • Excellent organizational, communication, and judgment skills a must. • Preferred - Medical terminology knowledge.