About this role
Department:
Technical OperationsOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Do you love turning data into smarter processes? As an Optimization Consultant, you’ll focus on driving improvements within aircraft maintenance planning, programs, and reliability processes. You’ll define solutions and alternatives that maximize operational effectiveness while ensuring sustainable regulatory compliance. This role offers a unique opportunity to analyze how the Engineering Department operates, quantify performance, and propose optimizations, whether through tool enhancements or process revisions. You’ll collaborate with stakeholders across Inflight, Customer Experience, Pilots, Supply Chain, Maintenance Planning, and Production, while working independently to deliver impactful results. Your work will help shape efficient, data-driven processes that keep Southwest’s fleet safe, reliable, and ready to serve our Customers.
Additional details:
The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
- Provide structured review and analysis of processes to identify improvement opportunities
- Perform operational performance analysis and identify improvements
- Mines, synthesizes, and analyzes multiple data types and sources effectively for providing Senior Leadership insight on Divisional performance
- Lead cross-functional projects and initiatives aimed at addressing unique operational challenges
- Engage department managers and other organizations in implementation and maintenance of optimization initiatives
- Define and oversee organizational metrics and reporting
- Facilitate reengineering and change processes to deliver results on target
- Develop and deliver persuasive presentations to other organizations and leadership to establish broad support for change initiatives
- May perform other job duties as directed by Employee's Leaders
- Ability to read, analyze, and interpret technical documents, financial data/reports, and operational data to establish Key Performance Indicators
- Thorough knowledge of organizational principles and management
- Ability to isolate and analyze significant trends from source data
- Ability to comprehend, analyze and evaluate situations, organizations, contracts, and systems and recommend modifications and improvements
- Ability to facilitate, train, and inspire teams to achieve targeted results
- A "do-er" and self-starter who works well in a fast-paced, dynamic environment.
- Highly responsive and adaptable to efficiently manage quick-turn, tactical projects
- Ability to translate complex processes and results to clarify understanding by audience perspective and level of familiarity
- Ability to work in stressful situations, and maintain a positive attitude
- Ability to communicate in a flexible and effective manner, and with all levels of audience
- Ability to lead others without direct positional authority
- Required: High School Diploma or GED
- Required: Bachelor’s degree in Aviation Management, Engineering, Business Administration and/or related field
- Advanced level experience, seasoned and specialized knowledge in:
- Delivering analytic solutions within airline operations or airline maintenance
- Developing/implementing organizational performance metrics to drive change
- Statistical and analytical analysis techniques
- Performance management: Planning/Budgeting/Forecasting, Corporate Scorecards, Dashboards, and Reporting
- N/A
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
- Must be at least 18 years of age.
- Must be able to comply with Company attendance standards as described in established guidelines.
Pay & Benefits:
Competitive market salary from $108,700.00 per year to $120,800.00 per year depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company.
Benefits you’ll love:
• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan, which includes a dollar for-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings
• Potential for annual profit-sharing contribution in the Southwest Retirement
Savings Plan—when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents
• Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment.
• Explore more benefits you’ll love: https://careers.southwestair.com/benefits
Pay amount doesn’t guarantee employment for any particular period.
401(k) Company match contributions are subject to the plan’s vesting schedule. Match contributions may vary based on the position.
Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company.
Southwest Airlines is an Equal Opportunity Employer.
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Other facts
About Southwest Airlines
At Southwest®, everything we do—from our smiling People to our policies—is designed to let you go with Heart. No matter what comes up in your travels, we’ve got your back. Because while any airline can fly you, only Southwest lets you go with Heart.
Application fees don’t fly.
The only way to apply for a job at Southwest Airlines is through careers.southwestair.com. We'll never ask for any payment for your application or training.*
*Destination 225° is a Southwest Airlines program. Applying is free; however, candidates advancing through the selection process are responsible for all costs incurred.
What you'll do
- The Optimization Consultant will analyze aircraft maintenance planning and reliability processes to drive improvements. This includes collaborating with various stakeholders to implement optimization initiatives and enhance operational effectiveness.
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