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 The Southwest Airlines' Material Stores Project Management Intern will support the Material Stores Department within aircraft maintenance. In this position the Intern may have the opportunity to assist with inventory cycle counts, aircraft part audit reviews, tool room analysis, process mapping, outstation support and use 5S or Lean Six Sigma process improvement methodologies. As part of this job, the intern, may be required to assist with a variety of projects related to aviation supply chain. This position will interact with Purchasing, Repairs, Inventory Management, Warehouse and Operations.   

Additional Details

• Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 – August 7, 2026.
• Pay of $20-$22 per hour, corresponding with progress toward degree
• Stipends may be offered based on eligibility and program criteria
• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive).
• Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks.
• Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
• Interns will be provided any required equipment, such as a laptop, for the internship.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Duties and Responsibilities:   

The duties and responsibilities of Project Management and Insights Intern may include, but are not limited to:   

• Support the Frontline Employee Advisory Board through meeting content development, feedback gathering, synthesizing insights, and making recommendations. 
• Assist with the implementation of Customer CARE strategic initiatives, including requirements gathering, defining acceptance criteria, providing input on training materials, and go-live support. 
• Help facilitate interactions between frontline representatives and senior leadership. 
• Conduct research on new contact center technology solutions, manage vendor relationships, and develop business cases. 
• Assist with projects related to aviation supply chain, interacting with Purchasing, Repairs, Inventory Management, Warehouse, and Operations. 
• Absorb available information and opinions, construct hypotheses, and apply ingenuity and creativity throughout the project life cycle. 
• Anticipate and resolve issues and problems proactively. 
• Leverage departmental resources to gather relevant information and connect diverse data to develop actionable insights. 
• Diagnose issues effectively and make realistic, high-quality recommendations to working teams and leaders. 
• Make tangible commitments to leaders and stakeholders and deliver on those commitments by driving projects through successful launch. 
• Communicate proactively with stakeholders and project teams to ensure timely project delivery. 
• Collaborate with others to build communication plans. 
• Develop and deliver effective presentations, sharing results and telling the story behind the data while fielding questions. 
• May perform other job duties as directed by Leaders. 

Knowledge, Skills, and Abilities:   

• Commitment to critical and analytical reasoning. 
• Excellent communication and time management skills. 
• Self-motivated and team-oriented. 
• Ability to sit and stand while working on a computer for extended periods of time. 
• Must work well with others as part of a team. 
• Excellent verbal and written communication skills and ability to interact professionally with a diverse group, including Senior Leaders, Union Leadership, and subject matter experts. 
• Ability to express ideas clearly in documents with proper organization, structure, grammar, and terminology suited to the audience. 
• Self-motivated with ability to perform with little or no direction. 
• Must be able to handle multiple situations simultaneously with strong attention to detail. 
• Provides high-quality, timely updates as required by Leader. 
• Able to properly manage highly sensitive and confidential information. 
• Must demonstrate good judgment regarding confidential, proprietary, and sensitive Company information. 
• Must be technically proficient with Microsoft Office products, especially Word and PowerPoint. 

Education:  

• High School Diploma, GED or equivalent education required  
• Progress toward a degree, major, or minor in Business, Business Analytics, Marketing, Strategic Planning, Innovation, Entrepreneurship, Management Information Systems, Communications, Economics, Operations Management, Supply Chain, Supply Chain Management, Engineering, Technology, Strategy Development, Data Analytics, Aviation Management, Hospitality or similar degree required  
• Progress towards a 4-year undergraduate degree preferred  
• To be eligible, you must be currently enrolled as a full-time student (as defined by your   
• university) at the time of application and during the internship  
• At least 3 semesters remaining at the time the internship ends is preferred  
• Minimum 2.5 cumulative GPA at the time of application  

Basic Qualifications:  

• Must be at least 18 years of age  
• You must have a valid U.S. Social Security Number to complete the full hiring process  

Experience 

• Preferred: Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access). 
• Preferred: Knowledge and/or experience using 5S or Lean Six Sigma process improvement methodologies. 
• Preferred: Demonstrated interest and involvement in aviation. 
• Preferred: Previous school and/or community leadership role. 
• Preferred: Previous experience in problem-solving and working on a team.