About this role
Closing Date
2025-12-15Job Title: Maintenance Technical Training & Quality Manager
Location: Durrington/Falmer (Hybrid Working)
Contract Type: Permanent
Hours: Full-time, 37 hours per week (Monday to Friday)
Salary: Up to £50,000 per annum (depending on experience)
About the Role
At Southern Water, we’re on a mission to empower our maintenance teams with the skills and confidence they need to keep our assets running safely and efficiently. We’re looking for a Technical Training & Quality Manager who will lead the way in shaping our technical training strategy for Water Asset Maintenance teams, and ensuring quality standards across the board.
What you will be responsible for:
- Be the go-to person for apprentices – providing guidance, support, and a single point of contact as they progress through their training.
- Own and redesign our training and competency framework – ensuring it’s fit for purpose and aligns technical skills with business needs.
- Lead technical training initiatives – from identifying skills gaps to implementing innovative development programs.
- Champion quality assurance – auditing work, driving continuous improvement, and ensuring compliance with safety and regulatory standards.
- Collaborate across the business – working with managers, training providers, and subject matter experts to deliver best-in-class training solutions.
Additional Requirements:
Participation in incident support rotas may be required and will be discussed during the interview process.
What you’ll bring to the role:
Essential
- Strong understanding of either mechanical, electrical or ICA disciplines
- Previous experience in technical training or quality assurance
- Strong communication and collaboration skills
- Ability to take ownership of projects and deliver results
- Passion for developing people and improving processes
- Resilience, adaptability, and proactive approach
Desirable
- Knowledge of regulatory compliance and safety standards
About Southern Water
Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025–30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.
You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation.
Our Commitment to Inclusion
At Southern Water, we believe diverse perspectives drive innovation. If you’re passionate about making a positive impact and think you can bring value to our team, we’d love to hear from you—even if you don’t tick every box.
If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com- Introduce Yourself)
Our Commitment to Diversity
We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.
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Other facts
About Southern Water
We are one of the largest water and wastewater companies in the South East of England and thrive on the passion and hard work of more than 2,000 employees.
Together we supply 532 million litres of drinking water every day to more than two million customers and treat and recycle 717 million litres of wastewater for more than four million customers in Kent, Sussex, Hampshire and the Isle of Wight.
Water is essential to every aspect of our lives and we're proud to be at the heart of managing water and wastewater services. We drink it, cook with it and use it to clean. Our water supply faces big challenges - the population of the South East is growing fast, and climate change is bringing greater risk of droughts and more extreme weather. It’s a future of more people needing water and wastewater services, with less water to go around.
So, together with our customers and communities, we aim to provide a sustainable, high-quality water and wastewater service that helps us create a resilient future for water in the South East.
Find out more about us:
Website: www.southernwater.co.uk
Facebook: www.facebook.com/SouthernWater
Twitter: @SouthernWater
Instagram: @southernwatermedia
We use market research tools to improve our service. For more info, visit: https://www.southernwater.co.uk/our-customers/privacy
What you'll do
- The Maintenance Technical Training & Quality Manager will lead the development of the technical training strategy for Water Asset Maintenance teams and ensure quality standards are met. Responsibilities include guiding apprentices, redesigning training frameworks, and championing quality assurance initiatives.
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