Closing Date

Job Title: Field Performance Manager

Location: Eastbourne– Full UK Driving licence required

Contract Type: Permanent

Hours: 37

Salary: Up to £51,000- depending on skills and experience

About the role:

As a Field performance manager within our Waste Water team, you will be responsible for the performance of safe, compliant and cost efficient operation and maintenance of all assets within a specific geographical area.

What you will be responsible for:

You will be primarily looking after the efficiency, productivity, standards and quality to ensure compliance, serviceability and optimisation of treatment assets by leading a team of skilled operators and working alongside teams from different departments including your peers and SMT, MEICA and Process Scientists.

Working alongside external partners and stakeholders and positively maintain working relationships will be key to your success in this role.

• Building, leading and directing a competent and effective team to deliver compliance, levels of service and serviceability targets
• Integrating asset processes into water/wastewater to ensure consistency to asset issues, drive data improvements and inform the business plan to ensure consistency and efficiency of operation
• Driving team and individual performance in terms of productivity and utilization target achievement
• Undertaking high level monitoring of operational performance and to take action to resolve as necessary.
• Liaising with external contractors on works affecting site(s) and manage them where required
• Ensuring safety processes and procedures are followed within the operational area and ensure that the team comply with the requirements of Health and Safety as set out by Southern Water
• Keeping an overview of ISO14001 requirements within the operational area to ensure the team comply with the requirements of SW’s Environmental Management System.
• Coaching, mentor, develop and performance manage the team with a key focus on employee engagement to deliver compliance at least cost
• To deal with external regulatory bodies and represent the company to the media as required to manage events and incidents in own area in and out-of-hours as required

What you’ll bring to the role:

As you will be able to see from the above, there are plenty of things to help you feel fulfilled at work and the sense that you have achieved something, however you should also know (Here comes the Superhero quote), ‘With great power, comes great responsibility’ as the FPM, you will be required to be available at short notice (not all of the time, there is a rota), to respond to incidents that may occur ensuring we continue to deliver the best services possible for the customers.

Your water process knowledge would be desirable, however any chemistry or process experience from any other industry would be advantageous.

You will be methodical and motivational in your approach to team management and be able to guide performance in their operational areas. A strong leaderships skill with experience in managing remote team is essential, as your contribution to positively impact team morale is paramount to this role.

Your ability to work under pressure and managing conflicting priorities is key in this highly empowering position.

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation

"We understand that great talent comes in many forms. If this role excites you and you share our commitment to delivering sustainable solutions for our communities, please apply—even if your experience doesn’t perfectly match every requirement. We’ll support your growth and development."

If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com- Introduce Yourself)

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.