Closing Date

Job Title: JR7794

Location: Horsham (Sussex)

Contract Type: Perm

Hours: 37 hours

Salary: Up to £35k based on skills and experience

About the role:

As a Delivery Engineer – Site Inspector, your main purpose will be to proactively manage contract performance and compliance and manage repair and Maintenance (R&M) processes for the Southern Water region & supporting functions.

What you will be responsible for:

You will be liaising with customers, stakeholders and business partners as applicable regarding the R&M contracts while mitigating reputational & financial goals within Southern Water relating to contractual management.

Additional training will be provided to fulfil this role.

• Management of Contractor performance via southern water/ Service Providers reporting mechanisms. (Ellipse/Waterworx/GEOMAPS)
• County focal point of contact (all functions) for R&M related issues.
• Manage R&M defects for Southern Water & the contractor/Service Providers.
• Verification & challenge of defect work orders. Processing of defect paperwork submitted agreement or challenge from the service providers.
• Verification & work completion check & challenge as appropriate in regard to Burst Main activities, document & manage within the database tracker (Yr. end Auditable trail).  
• Early Warning Noticing (EWN) relating to high-cost inclusion – Traffic Management/Large Excavations
• Involvement of R&M related issues across Southern Water, and provision of advice regarding R&M specification.
• Point of contact within each area.
• Proactive Management of Contractor Performance & Compliance: Ensure contractors meet performance standards and comply with regulations.
• Management of repair & maintenance (R&M) Processes: Oversee R&M processes for the Southern Water region and support functions.
• A full UK Driving Licence is required for this role.

What you’ll bring to the role:

• Good all-round operational experience in the water operations field will be an advantage.
• Street works qualifications/Licence
• Good computer skills an advantage
• IT literate, familiar with Microsoft supporting frameworks
• Communication skills, liaison with our business partners regarding operations,
• Attending core meetings under invitation.
• Leadership and Management
• Ability to manage difficult situations with external bodies (customers, Leakage/Service providers & Contractors) and internally within SW.

Southern Water is at the forefront of transforming Britain’s water industry, investing significantly to enhance resilience, sustainability, and service excellence. With £7.8bn planned investment for 2025-30, this is an unparalleled opportunity to join a business committed to delivering a generational shift in the way water services are managed.

You will be joining at a time of significant change, working alongside a highly skilled leadership team with a clear vision for the future. We offer an environment where senior professionals can make a meaningful impact, influence major strategic decisions, and drive long-term value creation

"Our mission is to protect and enhance life through water—and we need passionate people to help us achieve it. If you’re inspired by our purpose and believe you can contribute, apply today. You don’t need to meet every criterion; what matters most is your drive to make a difference."

If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com- Introduce Yourself)

Our Commitment to Diversity

We welcome applicants from all backgrounds, identities, and experiences. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic. If you need reasonable adjustments during the recruitment process, please let us know.